McDonald's Menu Prices at 11631 10 Mile Rd ★2.9 (2362)

Every time I order door dash (they don’t check who works for them) from this store my food comes COMPLETELY cold or tampered with some how. This picture is how my fries came I kid you not. I ordered two LARGE fries and they sent me fries that were a quarter way full. What they did was, they were too lazy to make a new batch of fries they took what they had left and put it into two large fry containers. I tried to call them but they were also too lazy to answer the phone. I will be making a complaint with their district manager. DO NOT ORDER FROM TGIS MCDONALDS!

Lady who handed out the food was rude. You'd think they'd be all over doing less work in there based on attitudes, but somehow not putting cheese must be more work.

The wonderful attitude little manager lady gave me the wrong drink in an order that had 2 drinks. I decided to not make a big deal and just accept it and wait for my other drink. She opens the window and continues to say to her employee “he took the wrong drink and he knows it, don’t give him his other drink”. It’s insane to blame the wrong doing of your own employees on customer when the customer didn’t even say a word. What a terrible employee to have running your store. Will never come back solely because of her! 12:40 PM 1-21-2025

Drive thru took over 20 minutes to even get to the pay window. Then they lost my order and had to reorder it. Then I sat there waiting for my food for another 15 minutes. Drive thru workers were also very cocky and rude. I got my food and it was all puffy breading and burnt with little to no chicken in it, it wasent spicy like I ordered and there was mayo on it. Then the 2nd sandwich I ordered had no sauce on it. The fries were very soggy and not cooked well. Having to wait 25-30 for "fast food" just for it to turn out how it did is unacceptable. Company needs to do better.

Went to the store to pick up online order. Employee work in the Drive-Thru says the orders being worked on. Never asked what was the name on the order or any identifying information. 15 minutes later, I ring the buzzer for service because he still has not come to the window. He yells out again we're working on your order. 30 minutes past and he comes to the window with orders, that do not belong to me. He handed one other customer waiting a partial order. Luckily the customer realized they didn't have their entire order before they left the store. After I gave my name for the order, the employee tells me he doesn't have my order, because someone picked it up. Had he come to the window to collect the order information, I would not have stood there for 30 minutes for nothing. After I told him this, his response was not, I'm sorry that I didn't do my job properly, but a very insincere have a nice day. Clearly he doesn't do his job properly and he clearly does not care how many customers he mistreats. Which also means the store handed my order to the wrong person. Employees are making too many mistakes.