McDonald's Menu Prices at 32797 John R Road ★3.2 (1439)

So the boyfriend went in and got 2 sausage biscuit. When I received them, it looked like someone smash it and put water on it. So I went in, lady ask what was wrong and took the sandwiches. Now I sat for 7 minutes until some lady ask her why I was here. Why I wait that long when yall messed up? I can't stand mcdonalds anymore. Whole experience is horrible. They had like 10 people working. Wow!! And dont say this job is hard, I worked mcdonalds for a long time and the service yall give is unacceptable. Where's that big man that a dm or something? Thats the only time they work right. Plus when they remade it, it still wasn't right. I throw it on the TRASH!! Waste of money.

Gave me an uncooked burger and I had to put the lid on my cup because the worker decided to not do it for me prior to handing it off in the drive thru. I usually just deal with rude employees here but this was next level and needs to be documented.

Pretty much every time I've ever ordered food at this location I get food that is way beyond cold. Old fries, old nuggets, old burger. Please stop serving people who pay money old food. I get it, I worked at McDonald's once upon a time, but I always tried to serve customers food I would be happy to get myself. I think this may have been my last time going to this location. SMH.

NEVER PULL FORWARD IN THE DRIVE THROUGH!! They pulled me forward, I waited 15 minutes. I go inside and not a single person on their staff looked at me or asked me why I was waiting. Then one of the ladies went out to my car that was pulled forward. Didn't look at me, didnt ask me why I was waiting. So I had to go back out to my car and tell her "Im right here". Then they didnt remember my order. They asked my four times what I was waiting for. And the total time I waited was 25 minutes. NEVER pull forward. Tell them no.

If you're not going to provide the bring to table service then don't offer it. My son was in the playplace so I ordered on the app to have it brought to my table. Instead we waited well over 20 minutes for us to find that it had just been sitting on their counter waiting for us to pick it up. It's bad enough they no longer have cashiers, now they can't be bothered with walking the food up to a table either? The sandwiches were sloppy and lettuce was brown and cold by the time we got it I ordered 4 black peppers to come with my order and they threw in 3 salts and 1 pepper. How hard is it to do that. To make matters worse the play area is dirty and the bathrooms smell disgusting. It's fast food but DO BETTER.