McDonald's Menu Prices at 945 S Grand Ave ★3.5 (1607)

I’m not sure who the morning crew was on 2/23/2026 was there at about 11-11:30am. The customer service was amazinggggg. The food was sooooo good. It tasted like an actual burger should taste. The place was very clean if I could give a higher rating I definitely would

Best mcdonalds I've been to. Didn't even look at me wierd when I ordered my carnivore meal. Very focused on good service. I never leave five stars. Good job.

I stopped at this location on my way to Ann Arbor. I ordered through the app and received confirmation of order and payment. The app estimated that it would arrive curbside in 2-5 minutes. After 10 minutes I went inside to see what the delay was (place was not busy). There was no signage that there was no one working the front register. I waited another 10 minutes waiting on 1 of the 4 people I say working the line to see why I was just standing there or if I needed help. Nothing. So I then rather loudly said I can I ask about my order. The employee that was looking at me did nothing and then "Peggy" appeared from around the corner. She angerly asked me "How can I help you?" I explained that I had placed a curbside pickup thru the app 20 minutes prior and have not received my order. She then said, "I only have 1 other person working beside me and what was your order, in a tone that was clearly annoyed." As previously stated, I had seen 4 other workers on the line working. I told her my order and she then stated that the "system" had not confirmed my order (as previously stated, the app had stated differently and my bank account also confirmed payment had been made." She then went back around the corner and grabbed an order that was mine. Which had an improperly prepared sandwich, cold fries, and partially melted McFlurry (I know it is a miracle that the ice cream machine was actually working.) She took the bag back and made corrections and almost threw my bag at me and stated the corrections had been made. I asked if she was the manager and she stated yes. No wonder this industry is struggling finding competent staff when the management is this incompetent. I will never visit this establishment again. I hope this post will also influence those who read these reviews to not be a customer of this establishment.

This store I've had some minor issues before but today i was really irritated. Window girl i give her cash and as I'm asking for 2 10's back she closes the window. Tried to get her attention before she closed the drawer and couldn't. Then when i asked she says she can't open the drawer without her manager so i ask her to get her. Then she tells me pull to the next window and they can get you change there..... next window the girl tells me the same and i said well ask the manager. That is not my fault that the girl back there closed the window before i could finish asking. That old manager lady is in so much of a rush, she couldn't just say sure and get it for me, she lies to me and tells me she can't. So because the customer doesn't matter to that store, I'm not going there anymore. And anybody else who values customer service DO NOT GO TO THIS STORE. There is another store on the next exit east and 2 exits west. I simply asked for change and was treated like nothing

Great store. The team was busy at this location. I walked in right at noon. Drive thru was filling orders steadily. The inside dining area was clean and nice inside.