McDonald's Menu Prices at 45510 Michigan Ave ★3.1 (2007)

Yesterday I had to turn around and come back into the McDonald’s because there were coffee grinds in my coffee, this is not the first time it’s probably around the 50th time this year. I asked to speak to the manager and she remade it, but she had a huge attitude with me for making her do her job, making a customer happy when they failed to serve someone properly. Now tonight I order on my app and when I give my app number for my order to the gentleman On the headset in the drive-through, negates to tell me that the ice cream machine is out of order. So now I don’t get my order and I have to wait up to 24 hours from my order to be canceled and up to 4 days for me to be refunded. I keep on saying that every single person in that restaurant should be fired. You should close down, hire new people, train them properly to treat people with respect and communicate properly with each other and customers. The woman in the drive-through early this morning gave me an attitude. I am so tired of this crap McDonald’s. You are the worst company in the entire world and this is the worst location I have ever been at. Absolute garbage.

It’s McDonalds what can you expect. There was a young lady who was clearly new on expo. She was touching her cloths and drink and face and then without washing her hands or wearing gloves touched the food. Now would I normally write a review no. But when I asked for new fries because of the unsanitary situation She attempted to gaslight me. She begrudgingly asked her coworkers for new fries not a big deal I hate redoing orders too. But then she proceeded to gossip with her coworkers about my request (that I apologized for asking about many times.) the only girl who said anything positive was the girl who apologized for her coworkers. I tipped her. I’ve worked customer service for 10 years and never could I imagine gossiping about a customer while they are in the store. Or not wearing gloves.

Hands down fresh fast and friendly. I added a small fry no problems added received just as fast as I pulled up. Just like the movie. Like for real. Will go back no prob.

I dumped my large fry out to eat and an acrylic nail was mixed in with my fries. I left it how it was and immediately went and got an employee, we were sitting in the children’s play place area, he came over and verified, he knew instantly which employee the nail belonged to cause we walked back over the counter and I watched him directly go up to her and tell her what happened and he brought me a fresh fry, like I really wanted to eat there after that. All the employees thought it was funny, including the manager. No one apologized. The employee wouldn’t have even got the manager if I wouldn’t have asked to speak to her, she comes out, unapologetical, snide, and ask how she can help me. I asked her if I could just have a full refund so she gave me one. I was going to let it go but with how the employees thought it was funny I knew it was important to leave a review warning people and the owners how unsanitary this McDonalds is hopefully they make the correct changes so this never happens to anyone else. A huge safety concern having someone’s broken off acrylic nail sitting with my fries. Also the children’s play place was highly dirty , spilled dried up shake on the floor, super sticky , the tables were ALL DIRTY, we waited 20 minutes for our food, and the women’s restroom trash can that is for feminine products to be discarded in was over filling with bloody tampons and pads, my 5 year old almost touched one that was sitting up on the metal pole above the trash can because it was so full. Very disgusting, would NOT recommend this McDonalds , I did report all this to corporate in a email to. I have a video also that google review wouldn’t let me post.

I went in to buy something. Everyone working there just walks past you. They don't look at you or acknowledge you. I used to work at McDonsldc when I was young. We were taught to greet every customer and if we were busy to let them know that we would help them as soon as we could.