McDonald's Menu Prices at 12982 Middlebrook Rd ★3.5 (1202)

The food was fine and the staff were polite, but the cleanliness of the restaurant could definitely use some attention. The floors were sticky, and it didn’t look like they had been swept in a while. The bathrooms were also not very clean, which was disappointing. Hopefully, management can improve the upkeep, because it’s a convenient location otherwise.

The staff is rude and made fun of me when I did not understand a question at the drive-thru. The drive-thru took over 10 minutes because the manager is incompetent and they wouldn't take a giant order and set it to the side. They made us all wait while that was filled. When I complained the manager couldn't care less. You seem to think it was appropriate for the staff to make fun of me. It was my fault for not understanding them.

Looks like they have new staff at night that’s good. Looks like they’re going on a better direction but they were short staffed last night. The manager replaced my fries after sitting inline for about 30 minutes at the drive-through. The chicken nuggets were cold and I have had an upset stomach all day along with diarrhea. About six months or greater ago when you go late at night, they was always fresh fries best french fries in the area, but they went downhill from there Looks like they have replaced some staff, which is good

I was waiting in the DT line for almost 15 minutes, for a delivery order. Let the person know via speaker that I was there to pick up my order. Went all the way around, got to the window, gentleman told me to go BACK around and get back in the line because the order wasn't ready. I asked if I could park and just wait, I heard the Lady manager in the back say, "no make him go around." There were at least 12 cars behind me. I canceled the order pick uo and left. They have zero regard for the time we spend in line waiting and then the manager has the nerve to say that? I don't fault the guy at the window as he is only following orders from her. Never coming here again. Update: they tried to report me to my job, stating I left with food and Never accepted it in the app. Luckily I have everything recorded on my dash cam.

Don’t use the drive thru if you’re in a rush. It’s called a drive thru, but you’ll mostly be parked thru your patience. By the time you get your food, it’s basically a Happy Meal for your next birthday. 🍔