McDonald's Menu Prices at 9596 Livingston Rd ★3.8 (1278)

This Location needs new cooks!! The food is awful. Too much salt on the burgers dried out meat buns hard. Give customers food that's probably been up there all day/ evening. Night time it's no better. I asked for a vanilla shake I got a vanilla chocolate mix. Some people are allergic to certain things. Pay attention plz!!!!

I've been needing to do this for some time now, a few months ago I was in a very dark place lost both my parents and both dogs and an aunt all just a few months apart, I was done I was a shell, lost, hopeless etc. But one day I came to get my usual order a LG caramel frappe and on a particular day RON was at the drive through and his care came through the speaker very genuine, at the window we was very personable and ask how are you doing today my friend and the usual LIE I said im fine thank you. He took my card rang up my order and giving me my card back he looked and me and said you have a good day sir and with his demeanor and smile through his face mask really hit a spark. I really needed that it felt like he knew what I was going through and was telling me that I was going to be ok. I pulled into a parking spot and broke into tears, just when my wolrd had ended over and over Ron's attention to detail and customer service felt more like a warm hug from a dear friend. I've been a retail manager for 30 years and what we go through with customers, only someone in this business can understand, we are very often mistreated. But with RON it never changes. I wanted to say think you to Ron and the management at this location for the outstanding customer service. Thank you.

Three times I've ordered breakfast from this location that was confirmed before I left home only to arrive to find out my order was canceled. The past 2 times I ordered fries from my App points since I wasted my time driving there. If breakfast ends before 10:30 they need to let the public know. Not ordering from this store anymore!

It took 45 minutes to recieve a 2 can dine meal yesterday. Then the manager and staff was very rude and started cursing and acting a fool. The line in the store was to the back window in store. When I tell you even the manager was cursing and acting a fool. Never would I recommend anyone to eat there. Very unprofessional. At one point the manager told me to jump on back there and I should have. So rude and disrespectful

Shout Out To Ian!!!!!!!! I apologize if I spelled it wrong 😬, you are super awesome!!!!!! Thank you for saving the day with my coffee!!!!! The people at the drive thru are always awesome, the people at the window are the best and the food is always good. 🫶🏽