McDonald's Menu Prices at 6515 Old Alexandria Ferry Road ★3.5 (984)

I arrived to this location at 11:30, and they have the lobby closed when their sign clearly says midnight. Another customer stated that staff says that they close the lobby at 11, but allow customers to remain in the lobby until midnight. I walk to the location because I don't have a car, and they said they can't serve walk up customers in the drive thru window. This is bad practice by the staff because they are refusing service to customers, and breaking policies by closing before stated time without advance notice.

Just purchased a frappe drink and an egg McMuffin sandwhich. The drink had a sharp foreign plastic object in it that I almost swallowed. The egg on sandwhich was grayish disgusting. I tried to call manager they didn’t answer the phone. Tried several times to report this.

This store isn't my usual McDonalds but I was in the area. I stopped by around 8:30pm and ordered take out at the counter. The staff and the food were great but by far the best thing about this particular restaurant is the bookshelf with children's books. "Today a Reader. Tomorrow a Leader."

Jennifer is a excellent person to be working the counter, her service to the customers was amazing. She is a ture asset to your company. Thank you for your attention to details and your customers.

Let’s start from the beginning, drive thru line was down to the street entry so I decided to go inside since it looked empty inside. No one up front to help or checking the dining room where there were a couple dirty tables. I ordered at the kiosk and the receipt printed BLANK absolutely nothing on it. I asked for a copy of my receipt to which some young boy in a button up told me there was no way he could pull up my receipt on the registers since I ordered at the kiosk. How is that true when my order pops up on the screen for you to make it? There’s got to be a way to give me my receipt. He walked off like he couldn’t help. I get my order timely and everything LOOKS good before walking out. I get home (around the corner) and the large fry is completely sunken into the carton. I poured the fries onto a plate and the fries that were at the top of the carton were cooked however everything below it that couldn’t be seen before emptying them out was UNDERCOOKED. A good 80% of the fries were so limp and stringy you would think I ordered NOODLES. I called to the store twice to speak with a manager and received no answer. This is the second really bad experience with this location and I don’t recommend this location to anyone.