McDonald's Menu Prices at 150 Waterman Dr ★3.3 (691)

I ordered strips 8 pieces and large fries on 5/6/25 by app and drove through picked it up. I didn’t check my food, Then, I got burnt and bitter strips all of them but fried was good. I have eaten it before the color of strips wasn’t like this. How burnt? You can look at the picture.

Well, ordered deluxe burger with lettuce tomatoes pickles No Onions. Got home..onions/no lettuce or tomatoes and 2 pickles...a very flat over ketchup/mustard spread...at least fries were hot...called back and they/?manager said will "replace the burger" (not the whole meal)...not too cool on the customer service to either credit back or offer whole meal...oh well.

So I normally like this McDonald’s. The staff is nice and all. But today I was eating a McMuffin and opened it up to put on condiments. I open it up to see that the egg has a weird dark green/grey color throughout it. I was already grossed out but then I looked at the ham and it had a hair on it. Both of these can be seen in the pictures. It was ordered at around 9:30am on 2/6/24.

Why did the manager speak to me with such a horrible tone starting at the beginning of our conversation? She was informing me my order got accidentally canceled but told me this information in the most horrifying tone I have heard from a fast food worker in a long time. I work in fast food and would never treat a customer like this. She would not even tell me why the order was canceled, she just spoke to me so rudely.

This place has taken a serious plunge recently, The last two times ive gone there in the evening to use the drive thru ive had the same experience. Pull up to the drive thru and listen to the chipper pre recorded message, then an actual employee comes on....can i help you...i make the order,...then the mic just goes dead.... So i pull around to the pay window.... A girl is just standing there staring at me....says nothing. So i ask " how much?"....she tells me and i pay. Pull up to the next window....another girl is there,...doesnt look at me, doesnt speak to me, just stands there looking the other way for about 2 minutes....finally a bag is dropped near her and she just grabs it and side hands it to me out the window....no words, no smile, no eye contact. I drive off and fumble through the bag and grab a cheeseburger, looks like a mangled mess thats been sitting for hours. Whole experience was total rudeness and no customer service at all. Im sorry youre working at Mcdonalds but if you accept the job you should at least be courteous and friendly to customers.