McDonald's Menu Prices at 3313 Monroe Hwy ★3.4 (1476)

We are traveling through and ordered on the app, went through the drive thru just to be told that the system isn’t working and we HAVE to get down. Then they “lost” our order. I know better next time. Edit:: after waiting 30 minutes for our food after they claimed to find it, they left out a burger and nuggets! They said they “added a basket of fries since we have been waiting” but it was all cold :/ now i DEFINITELY know not to go back!

Maybe we just came on a bad night. Maybe they were short staffed. Maybe they just don’t care? This was the worst McDonald’s experience I’ve ever had. The drive-thru line was long so we thought we’d go in since there wasn’t many people in the dining room. Only two tables were occupied, but none of the empty tables were clean. They either had trash on them, or they were just visibly dirty. I went to get some wet napkins to wipe off a table, and found a puddle by the drink station (at least there was a “wet floor” sign in the middle of the puddle). We waited about 25 minutes before we got our food, only to find that our burgers/nuggets were COLD. The fries were the only thing that was hot—and the only thing I ate other than half a nugget. This was literally the first time I’ve ever thrown the food away and walked out of a restaurant. Very disappointing.

If I can post 0 stars I would. Coming from out of town to simply stop by to get a quick breakfast cost me 25 mins waiting for my food and delayed my trip. Go to Burger King down the street any other place instead on this low tier and slow moving McDonald's. But hey if you like your food cold and have all the time in the world by all means this is your place to be. NEVER AGAIN!

I had an unusual and disappointing experience at this McDonald’s this morning. I placed a mobile order for counter pickup about 20 minutes before arriving, but when I got there, my order wasn’t available due to an error on their end. Unfortunately, the manager I spoke with was very confrontational and made no attempt to help resolve the issue. I was ultimately refused service, which was surprising and frustrating. This is not typical of my past experiences at this location, which have generally been positive, so I hope this was an isolated incident and that management addresses how situations like this are handled in the future.

I was told to wait a moment, I waited three cars after that. So I backed up and got in the other lane and was served immediately. Extremely rushed and rude! Then I pull to the window to pay and they are fighting,screaming about how one SAID she is only taking a certain window. I know this is McDonald's, but McDonald's should do better as far as who they are hiring. We are humans ,not street rats . Im disgusted, it makes me wonder how the food is being handled.