McDonald's Menu Prices at 720 Government Street ★3.2 (1841)

Always a wait. Long line or short. They need a better team with acceptable customer service. Smiles and greetings would be nice. These young people don’t want to work and you can feel their energy in these drive thrus. Hire people that take pride in their work. Seem like i bit in this chicken sandwich and chewed a tooth. Don’t know what it was but im not coming back 👎🏽

Doesn’t pay employees a living wage. Frostop down the street gives you twice the food for half the price no wait time, taste better and it’s not frozen and shipped in. Support local and get real food.pic is of 9 dollar meal at frostop. Includes a drink.

Everyone at this location looks and acts like they hate their job. My friends and I were looking for a nice, quick and cheap meal after a long weekend. We ordered at a kiosk and waited for food to be brought to our table. That's fine, that's normal business, but the problem started when the little girl that brought our food all but threw our bags at us. We, then, had to wait thirty minutes at the counter to get service because they forgot our drinks. We were purposefully ignored while other workers chitchatted with their little friends. To make matters worse, my order was made incorrectly. I spent money for my food to be made to my specifications and it was wrong. Even worse than that, there was a man with his little boy who came out of the men's restroom and he told a manager that one of the workers was pleasuring himself in the restroom with loud porn on his phone. My friends and I quickly packed up our food and left after that. This location is absolutely horrendous and needs a complete overhaul of staff and procedure. This review is coming from a former McDonald's Shift Manager. I will be calling corporate about this location at my earliest convenience.

I haven't eaten at this McDonald in a while. I used the kiosk upfront to place order. It was very easy to do. I order my number 1 favorite meal of all times! The Big Mac meal. Price was good. This placed was a little behind on cleaning the tables. Me and others had to walk around and pick fom the least most clean. This was a little busy. Telling It Like it IS 👍 TerryB 🦼

The past four times I���ve gone through the drive through at this location, they’ve forced me to exit the drive through and wait at the front of the store for my food to be run out to me. I take issue with this because it’s obvious they are trying to forge their drive through times and once I’m out of the drive through, who knows how long they take to bring out my order. I also can’t tell them I’d rather stay in the drive through out of fear of retaliation. This is just an observation as it’s obvious the management is ineffective and fraudulent to allow this practice to continue unchecked. The drive up times are there for a reason, to ensure customers are getting their food in a timely manner. Bypassing this system is just a quick fix and doesn’t address the issue. Either the time targets are too ambitious, or there is an issue with the work force. Likely the latter. Regardless, if your drive up times look decent. They’re falsified. Management needs to do better.