McDonald's Menu Prices at 3321 Saint Charles Ave ★2.8 (1646)

The food was nice, I liked it. But other than the food, I had to wait for 20+ minutes and it felt longer than that. I ordered through the Kiosk, the ordering was simple but I never got a receipt through the Kiosk. I think that they ran out of the paper for the receipt. This happened TWICE! 2 years ago and today. I don't know when the staff will get the paper for the recept. I saw a lot of people waiting for their food. I feel bad for them. I hope the staff will fix all these issues that were said in my complaint. Overall, the food was good, but the service was not that good. Thank you for reading this, have a good day!

Drive thru workers need to learn that no one has time to lie about syrup. I ordered 2 orders of Hotcakes, and no syrup was in the bag. When I asked for some...he stated it was in the bag. I informed him that none was in the bag. I asked for #4- 2 for each order. He gave me 3. I asked for 1 more and informed him that I have 2 orders of Hotcakes . He kept stating it's in the bag. Like who lies about a .50cent pack of syrup...smh! Had to literally open the bag and show him none was in the bag. Really pitiful! Customer service industry is not the place for some people. I was literally about to say...take all the food back and give me my money! Honesty is a lost trait,but some of us still are!

I visit this McDonald’s location frequently, and the food is consistently hot, fresh, and well-prepared. However, I have experienced significant issues with customer service. On one visit, while waiting at the second window for my hashbrowns and drink, I politely mentioned the missing items to the staff member distributing orders. Instead of addressing the oversight, she began huffing and visibly showing frustration, as if I were inconveniencing her. While the food quality is excellent, the service at this location falls below expectations. I hope management addresses this behavior to ensure a professional and courteous experience for all customers.

If I could rate no stars at all I would food never fresh they always have attitudes this morning I got a hash brown that was soaked in oil very soggy just not acceptable at all.

Me and my son are staying at The Ronald McDonald Charity House in New Orleans while he is receiving chemotherapy and radiation for cancer. His absolute favorite place to eat is McDonald’s. Today we went through the drive through at this location. When my order was given to me - I checked the bag as I would usually. I noticed I was missing my fry and my sons’ chocolate milk. The employee working the pickup window with a short hair cut and look to be a manager shirt, was very annoyed that I noticed missing items and had to ask for them. I politely thanked them however they handed me the bag without looking at me or even replying. I felt disrespected and not sure I’ll give this location my business considering this is the type of people you hire for management staff. If you don’t like your job, simply find another. Being nice costs zero dollars, it’s free to be respectful.