McDonald's Menu Prices at 12341 Shelbyville Rd ★3.5 (1319)

Hard to decide where to start, but nothing we purchased was good. The hamburgers were way over salted and we're supposed to be cheeseburgers ,which is what we paid for. The fries were not only under cooked but were soggy. The mcnuggets were hard and no where near fresh. Ended up throwing the food away. Top it off, they forgot an item but after tasting the rest of the food, they can keep the missing item. I know we're talking about McDonald's, which use to not be too bad, but this was like throwing our money into the fire because McDonald's got there pay but the trash can got our food

There are so many things I am willing to let go since well it's McDonald's and the whole chain has been a sinking ship of service for years. To begin, we come inside to order with the assumption of eating inside as well. Walk up to the kiosk (don't even get me started on that) it informs us we can only order to go. Well that kinda defeats the purpose of walking in dosen't it? Finally Peck our way through that with a feeling that something isn't going to be correct since I couldn't even ask for sugar and creamer for my coffee. While waiting, I pop into the bathroom and am assaulted by an odor that only comes from mopping with a soured mop or backed up sewer. Get our food and it becomes evident why we shouldn't try to use the dining room. There is a high bass stereo playing in the kitchen competing with all the buzzers and bells simultaneously, making one feel like they hopped over to the club or more like a weird rave party. Im trying to tolerate this because we needed somewhere to sit and eat, not in our car. But now my legs have gone to sleep from them dangling off the pub style chair. These seem totally out of place for a McDonald's. A restaurant that typically catered to children in yonder days. This is a head wound in the making. During all of this, we are still attempting to enjoy our meal when what to my wondering ears should hear? A manager singing along to the most out of place music ever! I knew Ronald was dead, but tonight it feels like they were dancing on his grave. Rest in peace Ronald McDonald.

Just grabbed breakfast here through the app. They were very busy but the manager, Lisa, kept her cool and was making everything right with everyone. She seemed to be the only English speaker and was working the Drive Thru, Front desk, answered the phone once, and generally keeping the ship afloat and things running smoothly single handedly. Give that woman a raise! This is my McDonalds since it close to home and I think the do a good job here.

EDIT: I decided to try snagging some hashbrowns this morning which I ordered in the app. Unfortunately I didn't make it to the drive thru speaker until 10.31 am. They refused to fulfill the order that I had *already placed 10 minutes earlier* because breakfast ended less than a minute ago. Now I have to cancel the valid order and wait for a refund. Thanks again mcd. Honestly have only been coming here recently for the Monopoly pieces, but they've stopped giving them out at this location well before the game has ended.

If 0 stars were an option I'd be using it. The food I receive is almost ALWAYS COLD and thrown together. Its not so cheap to eat here anymore, so you're taking a chance whether it's gonna be good or not. I'm annoyed I paid for a large fry because it looks like someone tripped on their way to putting it in my bag. Cheeseburgers are cold and have so much stinkin ketchup on them it gushes out when you take a bite. Goodness gracious. I know it's fast food, but they could slow down a sec to make it how they would make it for themselves.