McDonald's Menu Prices at 980 Jamestown Rd ★3.4 (975)

If you expect to get everything you order, and pay for, your expectations are already too high for this place. Whoever owns this dump better be glad there’s not more options to eat around here because if there was, they wouldn’t last 2 weeks. It’s simple, read the screen and put the food in the bag! Absolute joke!

If I could give zero stars I definitely would. And I take giving reviews VERY seriously. We went to this location on the way to visiting my husband's families church, I ordered an order of pancakes and bacon and an iced mocha, pancakes were cold when my iced mocha finally got made it looked like a cup of milk with ice and a flat lid, both my husband and I attempted to stand at the counter to ask for it to be re made we were passed by by workers who never approached us I told my husband not to worry about it but he insisted on waiting when finally the young gentleman asked what we wanted I explained I ordered an iced mocha (which he took my order) he took the drink back came back to the counter with the same drink and said what do you want me to do? I explained its not a mocha once again he took the drink back to I guess fix it but again not a mocha we simply walked out They get chocolate coffee ice whipped cream and chocolate drizzle and they are not a cheap drink very disappointing we will not return

This is by far one of the worst McDonald’s that I ever have been to The wait times are always long 30+ minutes almost daily. I’ve tried coming back to give him a chance cause I know that people have their days but this is a consistent thing all the time employees acting like they don’t even wanna be there. Can’t tell you how many times you drive by there and the line is wrapped all the way out to the main street where people have to drive around just to safely drive on the road. I do believe this will be my last time going to this location, and I sure hope that somebody up in corporate really comes down and handles the things that need to be taken care of because it’s ridiculous. I get with fast food. You won’t get your orders in two minutes like they used to always strive for, but nobody should have to wait 30 to 40 minutes for fast food. There ain’t nothing fast about that. Most of us are only given an hour lunch. How are we supposed to eat our food when it takes 40 minutes to get it For the price you have to pay It’s just not worth it anymore. They need to come down and clean house if these people don’t wanna come to work to work and go home or find another job, but don’t make your customer suffer because of it.

Every time I come through this McDonald’s they are always welcoming and friendly. Truthfully and honestly I come through in the evening times and sometimes morning. I know how hard it is to work fast food. Kudos to this McDonald’s being better than the Russell springs one!!!

So disappointed, took my niece and nephews trick or treat coupons. They refused to honor the coupons to start. Then main manager stepped 8n and said to honor them , so food all bagged except for the ice creams in cups that they refused to put 8n a bag or carrier. I tried to carry it all however they fell to the floor. The shift manager needs some training. I will be reaching out to address this.