McDonald's Menu Prices at 13255 Tegler Drive ★3.3 (1410)

As a DoorDash driver, I have the luxury of visiting all of these fast food and restaurant establishments, and I can see the best or the worst of their customer service. If they can treat a driver with respect you already know they can treat a customer with the highest respect… This location does things the right way I give them to thumb thumbs up! If you are a DoorDash driver, this location is very good about having the order ready before you get there or in a very timely manner after you get there… From a customer perspective with the new dependent on technology the human element as far as Customer Service is lacking

I agree with some of the other reviews about poor management, customer service, and attention to detail. There will be some sort of issue with accuracy or something else at least 75% of the time that you order here. When you report feedback, such as a missed item on a mobile order, they won’t just issue a refund or a credit, they make it complicated by contacting the owner personally. It’s frustrating knowing that there’s a better chance of having an issue than not at this location.

This McDonald’s literally does not care about customer service. It’s bad enough in the drive thru that multiple times, including today I have missing food. When it happens, and it happens often, I have to go inside to get it correct but it’s IMPOSSIBLE to get someone to help you inside. Todays incident they gave me the wrong size fries, and fine no big deal, but when I told the lady that gave it to me, she shrugged her shoulders and said idk 🤷‍♀️ Idk how many more times this can continue until people really start tanking the reviews. Only benefit they have is the location is super busy

Staff is incredibly rude and inefficient. I have been both a customer and a door dasher at this location. Staff consistently ignores customers with orders waiting to be picked up. Last visit I witnessed an employee throw a straw at 2 children asking for more ketchup. I have never visited a McDonald’s location so awful. It’s time to get rid of the women working at the front.

This place needs new management either the staff is poorly trained or poorly motivated. I went at lunchtime two cars ahead of me I ordered through the app a quarter pounder meal no ketchup. I waited 20 minutes for my order. I literally could have gone bought meat and went home cooked it and be quicker. Why did I come to this place?