McDonald's Menu Prices at 10310 Illinois Rd ★3.4 (852)

This McDonald's is better than any other in town. Even when they are slammed they get the food out as quick as posssible. My order is always right and fresh. If the owner is seeing this Michael is a gem. He is always so friendly and polite and puts a smile on my face everytime I see him when I come in. Not many fast food workers always make sure they say hi to customers, but he does.

My husband went through the drive through for a quick dinner after a busy night. Approximately $27.00 later and this is what I got... 1 normal sized chicken finger, 1 almost chicken finger, and 2 that would make 1. So, I pretty much received 2 ¹/² chicken fingers for $5.59. The fish weren't much better. Do better McDonald's, DO BETTER!

By far the most ridiculous experience I’ve had here, yet pretty on par with the usual service.. My wife and I went through the drive-thru at this location, wanting to try the new spicy sausage and egg muffins. We ran into an issue with the way they rang in, because even though they’re not listed in exclusions they wouldn’t ring in with our app. The manager explained the situation, and said “I’ll ring in your sandwiches, and a side of the sauce.” We get home, open everything up, and THIS is the side of sauce they gave us……. No cup, no lid, just a cardboard box full of sauce, thrown into a paper bag with 4 sandwiches. For all that trouble you could have just put it on the sandwich like we asked, but instead it’s now all over my car, my clothes, and the rest of my food.. This is absolutely unacceptable customer service.

Bring Vicki Back, she may have been snippy or so called rude at times , but she was always running drive by herself, Im sure she was stressed, but she was prompt and never messed up an order. She gave Christmas cards out for the last I dont know how many years. Treat your staff better and their mood might be better. You get out of people what you give. BRING VICKI BACK TO THE DRIVE THRU, SHE TRULY WAS THE BEST . treat others as you want to be treated . She was ALWAYS nice to me, because I was nice to her.... its not hard. Give Grace, be patient. You never know what one is going through.

Every time I go there is a bad experience. Slow, so very slow. Nobody in front of me. Can’t take my order for 5 minutes. Wait another 20 minutes for my food after I order. Your business model is fast food. We expect OK food, we expect OK service. We want fast food. Bring back the warming bins, bring back running sets sandwiches, quit making them be at a time, it’s slow and the person is so rushed they make a crappy sandwich. You done messed up.