McDonald's Menu Prices at 20 N Main Street ★3.5 (2103)

I have recently moved near this location and have been ordering here for the past 6 months. In that time I'd say I have ordered about once a week on average, I don't know what it is but for some reason the workers hate onion. I always ask for extra onions on my burger and it will have 0 onion. If there ever is, its just a singular tiny diced onion. Looks like they put the onions on, then took it off and left a tiny piece or two. I end up thinking "maybe I put no onions instead of extra". I check the receipt on my phone, it says EXTRA. I check the physical receipt, it says EXTRA. I check the label on the burger wrapper itself, it says EXTRA. I know its something minor, but it has happened on EVERY order. Not a single burger has been correct. I am giving it a 3 Star only because the fries, nuggets, burgers, cookies, pie, you name it, ALWAYS fresh. But they always mess up whats on the burger. I will also put light or no pickle. Sometimes they will end up putting extra pickles. It honestly just irritates me. I dont think its hard to put on extra onions when it already comes with onions. Even if they dont put extra, at least the standard amount of onions, but no, they put none at all. Would love for that to be fixed. They are also never quick. Any time i order more than 1 or 2 items, they move me forward to sit in my car for 10 minutes. This will even happen when there is only one other car. There was a time where I sat there for 30 minutes. Only reason why I put up with it is because the food is fresh.

Consistently quality food and usually quick service. I've frequentled this McD's over 15 years, and the level of service depends on the crew's engagement. Only a handful of issues, but nothing that prevents me from returning the next week.

I came to this McDonald’s with a group of four around 9:50 PM after a comedy show. They let one of our friends walk in, then immediately locked the doors on the rest of us without saying anything. Our friend was still allowed to use the restroom, order, and eat inside while we were left outside confused. We tried to place a curbside order through the app, but it was declined. So we went through the drive-thru instead. Even though the lobby was closed and no one else was inside, the line was still moving painfully slow. When we finally ordered, the employees were rude and had an attitude at both the speaker and the pickup window. The food we got was cold, and when we asked for a spoon, the reaction we got made it feel like we asked for something outrageous. I’ve never had such a frustrating and unwelcoming experience at a McDonald’s. I won’t be coming back to this location.

I wish there was a 0 for the ratings. With my crazy work schedule I have to door dash quite often if I have to work over. Tonight I waited well over an hour when it was supposed to be a 10-15 minute delivery. Without fail there’s no sauce on anything. The whole entire order is wrong. I didn’t even order half of what I got. I usually don’t complain because I know people are doing the best they can. But it’s like this everytime I get an order from this place or go through their drive through. I hate being negative, I know the work life can be hectic and have worked fast food myself. But this is unacceptable. I’m paying 3 times more than what I’m given…

why does every mcdonald hire the most incompetent people to make food. everytime i order i always get extra onions and i ALWAYS get none, maybe like 5 total, so not even the standard amount. this time i ordered 3 burgers with extra onions and there was none on them. i went inside to see if i could get a side cup of onions to put on. i was given enough for one burger and was told i couldn’t have anymore than that, even tho i have already paid and didn’t receive what i wanted. the rest of my food also had almost no toppings on it whatsoever