McDonald's Menu Prices at 776 Us Hwy 27 N ★3.3 (762)

Orders are prepared extremely haphazardly. Most of the vegetables are not on the sandwich, and the condiments are usually grouped to one side. This happens every single time I'm there during the afternoon or evening shifts. Nothing has changed, probably has gotten worse. Even new sandwiches that we wanted to try (the Special Edition Gold McCrispy) were not made correctly, in this case missing bacon. Our double cheeseburgers were missing onions, our daily doubles were falling apart messy as soon as we opened the wrappers. This was after we gave a mobile code to the drive through operator when he asked for it, and then he didn't input it and told me he never heard one. We then sat at the pickup window for just over three minutes without any acknowledgement before someone came to tell us we needed to move to one of the extra drive through spots in the parking lot. I asked why they waited three minutes to move us, and she just shrugged and said she didn't know. Really terrible place, particularly in the evening. After a 12 hour day in the sun, a guy can't get a quick bite that looks appealing or includes all the items he paid for. If there was any other comparable place in Berne, I'd never go through this McDonald's again.

The night time staff is a joke. They’re always on their phones always standing around and talking. They will look you dead in the eyes while you’re standing at the counter and ignore you. They have one girl who does everything. Management do better and take action for your employees lack of respect for their customers! I’ve stood at the counter for a solid 15 minutes until I spoke up and said something when half of the staff looked at me and walked right past me. What a joke. Morning staff is phenomenal!

Very disappointing experience. The place smelled bad and was dirty. The food tasted bitter and the drinks had a strong chlorine flavor — like the syrup was mixed with tap water. My large fries were only half full, and even those tasted awful. We ordered from the Monopoly menu, but the drinks came without the game stickers. Sadly, this McDonald’s was a big letdown. 👎

I have never seen such a slow moving drive thru with so little cars in all my life. Who ever was the supervisor and/or employees on staff should be fired. Nearly 20 mins in a line of 6 cars is inexcusable.

I’ve never really had an issue with the food but the service is really subpar. Whenever I’ve been here they have not had anyone at the counter, which wouldn’t really be an issue except that they will ignore you for extended periods of time even when they notice you waiting at the counter. Super annoying and disappointing.