McDonald's Menu Prices at 31 E 63rd St ★3.5 (1139)

Morning/lunch shift must be training some new shift manager because they have no idea what quality control looks like. If I buy a large fry I expect it to be filled and my burger not to taste like raw onions. Whoever the old lady with the white hair is needs better training or to find a new job.

I ordered some chicken tenders in the drive thru around 11pm and waited about 15-20 minutes for it. There were only 2 cars ahead of me. Why was my chicken tenders burned and warm not hot?? Long story short, i contacted a manager the next business day and was apologized to but also offered a free value meal for the inconvenience. I called twice to follow up on why I haven't received it yet in my email. I still haven't received it or a call from them to follow up

This place really doesn’t know how to do an order correctly. We ordered 4 double cheeseburgers and two of them with no pickles. We instead got 4 cheeseburgers and one with no pickles and the other with no onions. Plus they refused to give a receipt in order to move the line along quicker. I don’t know how you cheap out a customer that bad and still mess up something like no onions when it was supposed to be no pickles. I pray for the person who allergies and this crew does not care about it.

Just call to say an hour goes by what a good manager to follow up. Then she says sir it is one of my employees so my response, exactly and you let your employees Park up front let alone when they do do not have them move it!! As I we to Walgreens and drove past on way home, still there in same spot. Character 👍🏻 So definitely an employee huh Circled lot a few times which took some time as well because drive-thru was busy and cars off main road alll lined up. There was a SUV parked taking up two spots in front and being I had an elderly person with me of course handicap spots were full based upon time of day. So I called the store and they said well let me ask the customers so she got back on the phone and said okay he will move it. Just double parking by the front door and dropping off my passenger and then parking in the back as I came up the truck was still there. When we left after about 15-20 minutes the vehicle was still in the same spot. Makes me think with all that time going by, was it an employee's vehicle. Or just an incompetent manager that didn't make sure a customer that stayed so long move their car when asked.

I don't recall her name but a lady who says she's worked for McD for 47 years gave me exceptional service. I don't use the automated order system. She took my order the old-fashioned way without a complaint and even had a smile. Clean restaurant. Friendly staff.