McDonald's Menu Prices at 100 W Sauk Trl ★3.4 (1404)

Absolutely the worst McDonald's I've ever dealt with. Every single time your drive-thru staff messes up. Please pull up to the second window. You have to come inside because you were supposed to pay at the first one though Taking other people's orders while I'm sitting there. Waiting for you to answer my drive-thru spot. I'm done. There's a reason why you're one star reviews are creeping up. Your whole staff is terrible. Except for one kid that was working inside. Edit as a doordash driver. I come in there and the manager running the shift acts like I'm an inconvenience, she literally carries the food right by me and brings it over to a window and tells me like a child that that's where the pickup is. What the heck is wrong with this place? If I could give you guys zero Stars I would. McDonald's go ahead and send me the request to contact corporate because you all need to close this location. The owner operator doesn't deserve a penny of your share. Avoid this place like the plague. I hope one day I come by and see it closed.

I recently visited this McDonalds to meet with a client to practice interview questions. The racist- disrespectful- discriminatory manager approached me to tell me I could not promote a business, which I was not, No company logo on my clothing. What if you work at Orkin, FedEx, Amazon, Jewel etc. and you come in dressed in your uniform, is that promoting a business? The manager then approached me again to tell me I was on camera and the franchise owner was watching. I said that it is ok, could the owner please come talk to me because I did not understand what the problem was. I was approached for a third time by the racist- disrespectful- discriminatory manager to once again tell me I was being watched by the franchise owner and she now was threatening to call the police. She pointed to the 30 minute limit sign. (at that point i was probably there for 31 minutes, this included the time I waited to get my order). I once again asked to speak to the franchise owner because I’d like to know what the problem was and I was OK with her calling the police to address this non-issue. The person I was with placed an order to allow us a few more minutes. The manager came out for the fourth time, she was/is still racist- disrespectful- discriminatory, to reiterate I was on camera, the franchise owner was watching and she was going to call the police. I, again, said I was OK with the police coming and would like to speak to the franchise owner to get clarification on what the problem was. At this point I realized I could not subject the person I was meeting with to police interaction, so we left and had to continue our practice interview out in the cold. I called the corporate office to make them aware of this manager’s racist- disrespectful- discriminatory attitude and that is a representation of the entire company. I also requested to hear from the franchise owner, that has not happened as of now, a month later. I would like to know what other franchises/businesses this owner has. I certainly DO NOT want to support any racist- disrespectful- discriminatory businesses. Also this place is FILTHY. On a different note the cashier was an awesomely kind human being, the manager should take a lesson from her co-worker to learn how to behave appropriately in the work environment.

Today I ordered a milkshake through the app, but it was never delivered. I went to ask about it and they told me they weren't taking any more shake orders. I went into McDonald's and there was absolutely no one there to help. When I finally got some help, they just asked the manager, and he just said, "I told you I didn't have any more orders." The staff acted like I didn't exist. The service is terrible and they have so little empathy. But what can you expect if the bosses promote bad service and if they don't like to work, they shouldn't even bother.

I just went through the drive through today and ordered a Mcchicken with ketchup, fries and a Dr. Pepper. Unfortunately, instead of ketchup, they loaded my Mcchicken with tons of mayonnaise and lettuce. i don't mind it this way but it's not what I ordered. i'm trying to lose weight and did not want all of the mayonnaise and they were very generous with it. Please make it the way we order it. Thanks. I'm editing this to add that my fries are a bit underdone. Could have definitely used a bit more cooking time.

Service at this location completely sucked I asked for my food to be cooked to order. My food was not hot when I asked the manager for it to be cooked to order. She looked at me and told me that we just changed over. Everything is fresh. My nuggets were not hot. They were not fresh out of the grease they were from when they did change over and they had been sitting there for a little while. When I asked her to remake them. She got an attitude with me told me they refresh. . When I asked her to remake them. She got an attitude with me told me they refreshed and then told me if I don’t want it I can just get a refund or well. She’ll give me a refund. Her attitude was horrible. Her name was Theresa, but she’s walking around looking like the secretary from monsters ink!!!!! Beyond rude she needs to be fired when I asked for my original receipt since the kiosk didn’t give me one she told me no because I didn’t make a purchase and I wasn’t a customer! She will never amount to anything other than someone who flips burgers!! Def NEVER going back here again!!!