McDonald's Menu Prices at 1780 E Court St ★3 (1666)

My niece just ordered some food from the Court Street McDonalds for myself and her. We are both deathly allergic to onions and asked for none. Not only did we have loads of onions on both big Mac's that we ordered, the fries were cold and soggy I don't even know how it's possible to be both. The worse part about everything was when I called to let the manager Trina know she completely ignored the fact I told her Im allergic to onions, and told me to return the food and bring my receipt. She was very rude and disregarding to her ServSafe certification, that is if she even have one. Never knowing not even 2 months ago I was just working for McDonald's in Bourbonnais. I will definitely not only be contacting the District manager, but corporate as well. Anyone who disregards health concerns especially life threatening ones should not be working somewhere they can potentially effect someone's life. Great job being rude and disregarding to your customers Trina. It's lovely to know there is people working in a restaurant and clearly hasn't been taught the basics of allergens. Being rude and disrespectful to your customers will get you absolutely nowhere. I hope this is not the way you treat all your customers. I would have loved to bring the food and the receipts back, but not only did I have to take medication for my hands immediately breaking out when I opened the burgers, my niece was rushed to the hospital due to her tongue swelling. You never know what others face so maybe you can learn from this mistake. I hate to say it, but McDonald's will be facing a hell of a law suit due to the neglecting to follow simple instructions. Maybe next time Trina can learn that a simple mistake led by an apology can get you far. Being rude once again gets you nowhere, but in a deeper hole.

The food was fresh and hot, They got our order right besides i asked for honey and they gave us honey mustard. With how this McDonald's only has a 3 star, i was expecting a messed up order and other things but this was nice.

I ordered a Steak and Egg with Cheese Biscuit, but they gave me an Egg McGriddle instead. The mistake completely ruined my breakfast, and it reflects poorly on the staff and management at this location. Service and accuracy need significant improvement — I wouldn’t recommend this McDonald’s for breakfast.

The restrooms were very soiled and dirty. The customer service was great. The person in the front was respectful and while he weg to the back to assist my request another team member checked on me to help me. They were out of ketchup and my son's big Mac came in a quarter pounder box because they didn't gave any big Mac boxes. I thought we had the wrong burger at first. Their supplies are low, but considering it's probably a busy so from travelers and locals, it happens. I was traveling.

Clean, but possibly the slowest McDonald's I've been too. If you're in a hurry driving past, wait to get further along your route. We went in and this was at 12:50pm with 2 cars in the drive through. 20 minutes +