McDonald's Menu Prices at 5555 Grand Ave ★3.8 (1546)

On 12/13/25 I came to pickup an order for my friend and grab something for myself. I went to the self service kiosk to use a reward and the screen froze when adding an item. I went to the counter and explained this to the young kid working the counter and got no response. I said I was trying to order a drink and a large fry and the screen froze can you just ring me up here. I showed him my code and when he told me the total it was incorrect. I again explained what happened with the kiosk and he said the code you showed now didn’t have a deal. I explained again what happened and asked why he couldn’t just take care of it. Then he asked what I think was a manager and she just told me you can’t use the deals for another 15 minutes and I had to explain to her what happened and that’s why I came to the counter for help. She reiterated what she already told me until I was like you really aren’t going to help because the kiosk froze. She told the young kid to just charge for the drink and give me a fry and he gave me a medium instead of the large I asked for but I didn’t have the patience to go back and forth with them again. I then asked for pickup order for my friend and showed them the order. They said they didn’t have it but I told them she already paid for and ordered it. I was then told by the manager I think that you need be in the McDonalds with your phone for the order to go through. I then explained that’s not how order pickup works and the whole point is to have the food ready when you arrive within the time frame. She insisted you have to be onsite for order pickups to go through. I stepped aside and had my friend call the McDonalds and they figured it out. The young kid then came over said they had the order now and handed me all the cups to make all the drinks(10 total) myself instead of preparing them as he should have. Eventually I got the food and left after I had to explain how things work to the employees and prep all my drinks myself. I felt like I worked there after this whole ordeal.

We came here on Sunday, October 26, 2025, and we didn’t have any problems. The drive thru was fast and efficient and the person who took our order was very nice and friendly. The food tastes good (as always) and there was no wait. (Written 11-3-25)

Everytime I pass by, the employees are usually very friendly. My food is hot majority of the time and they always get my food right! And they have a spacious parking lot! It faces a little pond and is nice if you want to eat in your car.

Pulled into the drive thru at 9:50. Waited for someone to answer the intercom and nothing, waited a couple more minutes, still nothing. Pulled up to the window to see if i could place an order, one male and one female worker too busy playing in their phones.

I will say the woman taking order was FABULOUS! She is a professional multitasker. What I don't appreciate is the woman who is handing out the food being rude, especially when I have to come back in and she is sitting there talking about me while I am right there.