McDonald's Menu Prices at 9815 N Milwaukee Ave ★3.6 (1321)

Fire the entire staff and start over. Received my order via Uber Eats and did not receive 2 large coffees. How is it possible that you miss 2 large coffees??? When speaking to the manager and told them that my order was wrong their reply was “I know” I then spoke to the manager who had zero problem solving skills and zero customer service qualities. I was hung up on due to my frustration but even if I had an attitude on the phone you don’t just hang up on customers like that. Upper Management and the entire staff needs to do better! Yall don’t like stank attitudes then do your job correctly. It’s not rocket science.

Very disappointing experience. I asked for Buffalo spicy sauce, but they gave me Tangy BBQ instead. When I requested the correct sauce, they asked me to pay for it. Completely unacceptable behavior from the staff. Won’t be coming back.

The bread is burnt, impossible to eat, I won't buy it here anymore.

Horrible costumer service! Especially the manager name Luis ? Today the app has an issue when I ordered. I show them what’s happening so one of the employees called the manager to try to help. This manager was very unprofessional even compared to one of the cashier. He said it’s not the McDonald’s problem it’s an apple problem so I can’t get the app exclusive deal. So then I explained and show him what was the problem. He doesn’t wanted to handle the situation. I closed McDonald app and reopened it and app showed me hummmm something is wrong.. then sometime if something happened on app. They usually understand and try to figure out because they know I haven’t used promotion today so I’m eligible to use. This manager was saying to me keep circling around that McDonald location until app works. He can’t accommodate it. Then while I was explaining he said do you want free coffee? Is that what you’re looking for? I’ll give you free coffee. Is it make you feel better? Did I asked him FREE COFFEE?? Then when I ask his name, he doesn’t wanna give it to me. So one other employee gave me his name very bad customer service ever !!!!! I was not looking for free coffee. So I paid. I was trying to get my McDonald app deal. This very unprofessional manager handled the situation so bad shouldn’t be in charge of this place !!!!!!! Are you kidding me ?? Very shameful

As uber eats driver I went to pick up the order at 10pm in freezing cold weather. The Hispanic guy at the front literally misbehaved with me and told me to go back to the front and order again. The customer has already ordered online and they are the one who closed the door so why should the driver have to wait for all the cars to get their order and then get the chance to get theirs. Very bad service and hate that Hispanic guy you need to better job at behaving with customers and drivers.