McDonald's Menu Prices at 40 S Rt 12 ★3.5 (1206)

I come to this McDonald’s every single day of the work week! Literally EVERY DAY! I work at a dealer right down the street and I work Monday-Saturday. Never been rude to anyone. As a matter of fact I have always praised them! Today a guy that is at the drive thru every day decided he wanted to be completely disrespectful for no reason! I ordered a mocha Frappe and the lid popped off when I went to set my drink in my cup holder splashing the drink on my council. I politely asked for a different lid because upon looking at it it was split on one side. The guy flat out told me NO! And he wasn’t polite or anything. Just NO !” I was like forreal I can’t have a different lid” while trying to show him the split and he doubled down and tripled down Rude as hell! So I asked for a manager! A young lady came to the window and apologized and said that’s how McDonald’s had been sending the lids and I showed her the split, she then gave me a different lid. Then the guy that was still standing right there said “BYE” rude as hell! Antagonizing me…now I know it mean a damn thing to anyone there but I just lost a family member and today is literally my first day back at work in almost a week! I told the immature young child he didn’t need to act like that and he repeated BYE, BYE BYE AND SHOOED ME AWAY WITH HIS HANDS! That is UNACCEPTABLE BEHAVIOR!!! I work in customer service every day. And in the auto industry we deal with some of the WORST DISRESPECT YOU CAN IMAGINE!! I have never spoken to a customer or treated a customer like that!! Now I can never go to this restaRant again because I’m always gonna worry he is going to mess with my food or drinks! You guys should maybe hire a MAN instead of a little boy! Men don’t conduct themselves in such a manner!

No working number, no refund cause my boyfriend left the buns with ketchup at home cause who would have thought they would want that back. Kids were full off the other nuggets and fries and stuff and didn’t even want the burger by the time he got back. The no working number for years is insane to me and so are these burgers with nothing on them! Not 1… not 2… not 3… but 4!!!

McDonald's is absolutely terrible now. Especially the Fox Lake, Illinois store. They can't take an order correctly, the food is cold, they forget items in the bag. I initially gave them the benefit of the doubt, but it has happened 3 times now. The accents are so strong, you can't understand what they are saying. I WILL NOT go back. Absolutely awful!!

If I could give this McDonald’s zero stars I would I had three simple meals. They sat me for half an hour then I walked inside and they acted like they forgot about me, but the staff was laughing like it was some type of joke. Then I asked for the receipt which I didn’t get and I had to wait another five minutes for a piece of paper the most unprofessional group of employees I’ve ever seen from the manager all the way down if you live in the area, I’d recommend going anywhere but here.

Im not going into great detail. All you need to know is we had to come back to this place TWICE to get our correct order. And they still didn't get it correct. There is probably a McDonalds 5 miles down the road in any direction. Do not go to this one, trust me.