McDonald's Menu Prices at 504 Hoselton Dr ★3.4 (1210)

I had a really frustrating experience at this McDonald’s recently. I ordered a large Pumpkin Spice Latte, but was given a regular latte instead. When I went back and explained the mistake, the staff didn’t deny that the order was wrong — instead, they told me that even if it was their mistake, they couldn’t make me the correct drink unless I paid again. That’s unacceptable customer service. Mistakes happen, but refusing to fix it without charging the customer a second time is just wrong. The male attendant at the window had taken my order, and later the lady inside insisted on the extra charge. I ended up driving away rather than arguing, but I left really disappointed. I expect better from McDonald’s.

Ordered a spicy deluxe mcrispy chicken sandwich WITH AN EXTRA PIECE OF CHICKEN, I get it with one piece of chicken, so I return the sandwich and 20 minutes go by and I go back to ask them about it, and one of the ladies has no clue what I’m talking about, so they give me back a normal crispy chicken sandwich with just a piece a chicken and one singular pickle, like cmon. This “essay” I could write about all day, but that just sums it up. If this location is understaffed, then I understand, but I left pretty hungry writing this review, and I just hope understands.

I've got to admit this was the worst I was ever treated from any McDonald's. Thanks. I'm almost 65. I've been to a lot of them. Evidently when I walked up and placed my order, I interrupted her from giggling with another employee. So that pissed her off. You could tell by the way she looked at me and she turned around. I placed my order and I asked her for fresh fry. Half an hour later I received my cold fries along with my cheeseburger without pickles that had pickles on it. Guarantee I'll never go back there again.

This location in Chenoa is top notch. Fresh coffee, freshly prepared breakfast sandwiches. Our pups were offered pup cups by the smiling server. Best location I've seen in a long time. My local McDonald's could take a few lessons from this one.

Worst McDonalds ever! I love McDonald’s food and get it when traveling. We ordered and 20 minutes later still waiting. People that ordered after us got their food first. When we asked, they said they accidentally gave our order to someone in the drive through. Yet, no one said anything to us, and made us wait that long. We ended up getting a refund instead, after being there so long waiting for our food, we realized how filthy this restaurant is. Walls, floors, counters, cookie display, just gross. Flies everywhere including the inside of cookie display. See attached photos. Traveling through? Don’t stop here, keep going to the next McDonald’s or any other restaurant really.