McDonald's Menu Prices at 1 Plaza Street ★3.3 (814)

3/6/26 10:05p ordered--wait--longer than 5 min in line-person in front ordered a drink and still waited another 2 min to receive it after payment received & ordered it min of 5 min before reaching the window. Mine: 1/4 pounder was barely lukewarm & fries were very cold when received-appeared to be workers chatting & on phones--No iced tea & Friend received sandwich with a nice hair in it & ice cold fries. Food received @ 10:20p. I guess at least the order was right. How many workers doe sit take to make a small frappe? apparently 2: 1 to push the buttons and 1 to actually make it or so it seemed. Soda lacked nearly 2 inches from the top of being filled and had 2 ice cubes in it. We waited at the window after paying another 5 min. WTH is going on? Before we had hot food and faster service. BTW their hours that day were 5am to 4am (24 hours). Kudos to the previous hot food & faster service--Autumn was the window worker then & defo not on duty for this experience. Cannot rate in the negatives. Do Better.

McDonald's in Beardstown Illinois has poor work and even worse customer service. I pay for extra cheese slices, and extra dip cups and never receive them. I sometimes have food missing from my order or stuff even built correctly. Nothing is done to make it right. I called and spoke to the evening shift manager about food missing from my order and stuff being put together incorrectly she asked what I wanted done about it and I told her they need to double check orders from everyone before that hand it to any customer. Everything is printed bold on a receipt and easy to read. I was talking to her calmly and she hung up on me then when I called back refused to answer. I have been in the store and on multiple occasions witnessed the managers cussing at customers including myself and their staff. They have no care about quality or customer service.

They actually care about inside dinner, not just drive through

I always thought McDonald's was a fast food joint, not a slow food joint been waiting 30 min for my order smh!!!

Fast food atmosphere, service was acceptable, but my burger was served raw and cold. Red, not even pink. Showed the manager. She was (sorry) that it happened, but never offered to make me another sandwich or refund it. Cook needs more help or training. I'll leave it at that.