McDonald's Menu Prices at 195 E Central Dr ★3.6 (2311)

Person taking order can’t even take the order, had to ask for help. (Nothing special about the order), asked for large drinks and rang it up at small when I asked for a large they said they couldn’t do that. Our food sat at the counter for over 5 minutes and we could see it. We had frozen drinks sitting there even longer and when we asked if we could have them they wouldn’t give them to us because the food wasn’t ready. By the time we got them they were half melted. Fries taste like burnt oil and disgusting. Literally the worst fries I’ve ever had. Management was rude. We spent almost $70 and order a lot of nuggets and 3 people from our group asked for sweet and sour. They gave us one and when we asked for me they told me they already gave us one and wanted to argue about it. We had 8 (4 pieces, a kids meal with nuggets and a 10 piece nugget) they gave us 4 sauces. Rude people and gross food.

Manager demanded I order iced coffee when I asked him to brew fresh hot coffee. Openly complained out loud in front of customers when a Sports tour bus pulled up he visually seemed upset about possibility of getting suddenly very busy.

My original order was missing two plain cheeseburgers with extra onions. When I returned to have this corrected, the employee at the window appeared distracted and asked me twice what I had ordered. At the pickup window, I was instructed to pull forward and wait. I declined, explaining that I had already been there once for the same order and that my food was getting cold. The manager then came to the window and repeated the request. When I explained the situation again, he responded, “You can pull forward, or I can give you a refund.” I chose the $4.01 refund and left without the food. I understand mistakes happen, but the dismissive attitude and lack of accountability were unacceptable. I hope management will address this issue with proper training and a renewed focus on customer service.

Absolutely horrible customer service, and the night manager absolutely rude and he will cause a scene in front of others if you tell him the order is wrong. Save your money and go somewhere else where they appreciate your hard earned money

Service was good, but breakfast sandwiches looked like they just threw the stuff in the wrapper.