McDonald's Menu Prices at 2900 Halifax Crossing Boulevard ★3.7 (1270)

Went thru drive thru. Ordered. Paid. Got my drink and was told to park in slot 1 and they’d bring it out to me. Waited 25 minutes. So I went inside. Nobody was around. The few who WERE there just went about their business and just looked at me. I said “excuse me, can someone help me” and this guy comes out and asked what I needed. I explained. He looked and my order was sitting by the door/window to be taken out to me. It never happened. He remade my order, another 15 minutes, and I finally left! P.S. the McCrispy Strips look NOTHING like the ads!!! Very disappointed!! Edit: I received a reply, below, to click the link for more feedback. Unfortunately, you need your receipt, and I was never given one.

The reviews aren’t lying. This has to be literally the worst mcd’s in the country. You order on the app for curbside you wait 40 minutes still and your order will still be wrong. You order for drive through and same bs. Today is 9/12/25 8:15pm I put an order in at 7:58pm. A chicken sandwich ADD CHEESE and fries IN THE APP…no one is IN THE DRIVE THRU when I pull in…im waiting for 20 mins in the drive thru while other orders and cars behind me are being fulfilled and going along on their way. I have to walk into this mcds and all employees are just looking at me with no acknowledgement to WHY IM STANDING AT THE COUNTER FOR. Had to scream at one just to get their attention to find out that my order WAS NOT EVEN MADE YET! They make my order and guess what���ITS DONE WRONG AGAIN where is the CHEESE? These are the same people who want higher wages WOW.

I don’t like to complain, but this has become a repeated issue. The last two times I’ve been through the drive-through—both on Sundays—the employees were using excessive profanity, dropping F-bombs nonstop. That’s extremely disrespectful, especially at a McDonald’s where customers often have children in the car. On top of that, my order is almost always missing something. Once the bag is handed to me, the window is immediately closed without giving me a chance to check that everything is there. One time I ordered a drink and didn’t even receive a straw. Another time, I waited nearly 5-6 minutes for an ice cream cone, only to see employees standing around the window gossiping. One employee even said she didn’t know how to make an ice cream cone while others stood around talking instead of helping. This location seriously needs better management and proper training. I understand this isn’t Chick-fil-A and expectations are different, but basic respect, professionalism, and customer service should still be the standard. What’s going on at this McDonald’s is unacceptable

Waited 20 minutes for 8 things including a drink at a fast food restaurant they still managed to miss an item. Several customers were served and ordered placed before the missing item was given. A regular employee informed the others and then a manager informed. While she knew 10 more minutes was added to the already 20 minute wait no apology for the missed item or additional wait. The only thing I can commend them on is that the restaurant is clean.

I visited this McDonald’s recently and had an outstanding experience, largely because of the manager, Victoria. (JAN 9TH, @ 3:05 PM) From the moment I ordered, she was friendly, professional, and clearly in control of the restaurant. I didn’t even realize she was the manager at first because she was so personable, hands-on, and genuinely kind. The way she interacted with both customers and staff made it obvious she takes pride in how this location is run. What truly stood out to me was the cleanliness, especially the restroom. As a disabled customer who has to sit to use the restroom, I cannot overstate how meaningful it is to walk into a public bathroom that is actually clean. It was spotless. That alone made me feel respected and considered in a way most places simply don’t manage. Many people don’t realize how something as simple as a clean restroom can determine whether someone like me even feels comfortable going out in public at all. Far too often, bathrooms are so unsanitary that it makes outings stressful or not worth it. Because of the care shown here, my visit wasn’t stressful. It was welcoming. That matters more than people realize. The rest of the restaurant was very clean, the staff worked smoothly together, and the overall atmosphere felt calm and well run. Even the Coke was better than what I’ve experienced at most McDonald’s locations lately, which was a pleasant surprise. Victoria is truly a diamond in the rough and deserves recognition for how she runs this location. Her attention to detail, leadership, and genuine care for customers makes a real difference. Because of her, this is a McDonald’s I will gladly return to and recommend. Experiences like this don’t just create repeat customers, they make people feel seen. Please be sure to let Victoria know that her efforts are noticed and appreciated. While I would hate to see her go if she were offered a bigger opportunity, she is absolutely store-manager material. Thank you, Victoria. As promised, I filled out this survey after you wrote your name on the receipt when I asked you to because you truly earned it. You deserve all the recognition in the world. Take care, and I hope you and the entire team have a wonderful New Year.