McDonald's Menu Prices at 1788n Dupont Highway ★3.5 (1829)

On 12/2/25 did a curbside order and parked in space 3. We waited for 30 minutes, figuring the store was very busy. As cars around us in their pick up spots (though no one came out) started to leave, we went inside. Could not reach counter due to 20 people waiting for orders and no one available to speak to. We waited a few more minutes and then decided to use the drive-thru to check on order. Especially because my order had disappeared from the app telling us the approximate wait time. Just telling us to enjoy our order. One we had not received. We went to the order board and were asked to go around to window. He couldnt find our order after looking several different ways. The manager couldnt find our order either. Though, both could see my order confirmation email. She apologized, letting me know that she had a bunch of new people and no one to train them. That the trainers didn't show up. She said she would make our order right. She put in the info, handed me our receipt and sent me to the next window. The window where she seemed to had no record of our order. I had to hand her our receipt so she could get it together. She handed us our drink after questioning if we had them already. She gathered our grinch meals. As we left, it was an hour from our original order time. We got to our destination to eat. We had 8 chicken nuggets instead of 10, and no socks in one of our meals. How does this happen!? This entire process was a disaster. The people were nice, but, there is a huge disconnect here. I didn’t go back to the store because it was too late. But, I can tell you, Im not sure if I will trust this location again. Especially for curbside.

I do not have a McDonald's app so after ordering on the screen I had to wait 5 minutes for someone to come from the back in order for me to pay. Meanwhile the cashier walked past twice and could see i was waiting. Wheni called into the back for help, I got dirty looks and someone is coming. 2 other people can in toorder inside the store and left when their "hellos" and "good mornings" were met with silence. Coffee warm, hash browns way over cooked. Washing the floor as we ate. Bring on AI.

I got my food delivered to me and my drink was not filled all the way and the nuggets was not crispy at all

I'm staying in the hotel in the parking lot. The restaurant is so convenient that I ate there 4 days in a row. Everything I was served there was over cooked. The Fries, the burgers and most of all the chicken. I could have lived with all of that but here in Delaware they make you use paper straws for the environment and I can live with that. But sadly someone in the restaurant doesn't care about that, or their job. I say that because they put 12 packets of ketchup in my bag for 1 order of fries. What a waste. I didn't ask for any and don't use it on my fries. This just demonstrates that they don't care about the place for whatever reason and they are serving food to people. This makes me question what they do to the food and poor performance explains why everything is over cooked. Thankfully I am heading back to North Carolina tomorrow. The person at the money window was very nice each time. Pick up window? Not so much.

This location is always terrible. Ordered two sandwiches waited 10 minutes to be handed a bag that I had been looking at for over five minutes sitting on the counter in the back to get lukewarm soggy sandwiches. No one works the inside dining room it’s pathetic.