McDonald's Menu Prices at 3318 Kirkwood Hwy ★3.6 (1873)

Food was fine, but the staff was trash. I asked for my receipt 3 times, only to wait for 5 minutes at the window at the end of the drive thru until I just drive off. I’ve gotten better service at 11pm on a Monday at this location, they need to fire whoever is working the drive thru. Worst customer service I’ve ever experienced at this location and I want to stress to management that the only thing that was wrong was the drive thru worker who refused to give me my receipt.

Tonight, I ordered from here through DoorDash and the quantity of everything was all wrong. I ordered the nuggets shareables bundle that included 40 chicken McNuggets and 2 large fries for my brother and I. I only got 32 nuggets, (yes, I counted them) only 1 large fry and my brother’s drink was half full. Not to mention the delivery fee, service fee, and my driver’s tip totaled my order to $61 and I didn’t get what I paid for. Unbelievable and ridiculous! I’ll never DoorDash from McDonalds again. Instead I’ll just go pick up the food but go to a different McDonalds because from reading the other negative reviews it looks like the workers at this one don’t pay attention and tend to mess things up most of the time. That is all.

I ordered the Grinch meal. Paid $14.99 (lesson learned- get a receipt, I didn’t and i’m mad I didn’t) When I pulled up they look completely confused that I ordered the grinch meal because that’s not what they had and since I ordered the grinch meal I still owe $2.00 more. I told them I paid 15 DOLLARS already. They made me pay the $2.00 and then showed me a receipt they just pulled out of “my previous order” and it didn’t even match my card number. The guy said “it’s a mystery” and closed the window. Complete unacceptable. I paid $17 for a Big Mac and some socks. Lesson learned when asked to get a receipt get the receipt! Cause apparently nobody could figure it out

So apparently management is cool with the employees playing pranks through the drive thru on customers, very strange, making weird voices and changing the tone even though it’s the same person, she went from obnoxiously polite to monotone and hostile in the middle of the sentence. Not sure what the issue was but yeah don’t go there on night shift whoever they hired is extremely strange, maybe even not right in the head?

This McDonald's is so poorly run its hilarious. Because my order is always messed up I have never actually paid for anything, so I keep coming back every now and then. I'm so confident my order will get messed up I don't even show up with a wallet anymore.