McDonald's Menu Prices at 6 Providence Turnpike Rte 44 ★3.1 (1142)

Wait through drivethrew check order all food looks like it’s there. Go home kids happy meal 7 fries not even in a holder just thrown into the bottom, large fries 1/2 full. Customer service > speed. Just stop being so sloppy, it’s literally something every time, missing food, crap food, no sauce, wrong order, 1/2 an order. I only gave service a 2 because when I drove back the lady offered to make it right and give us more fries we declined.

I tried multiple times to give this place a chance, multiple times orders missing items, no sauce or ketchup when request have to always ask again, sodas wrong. Etc etc, you literally order twice and always have to check your bag. Today was the last straw now I have to leave a garbage review sorry but yall did this yourself, not only did they forget a burger which I called them out on in the drivethrew, but they didn’t even put the toy in my kids happy meal. $20 an hour and can’t even read the screen to see what items need to be in the bag. Charge me $17 for items that used to cost $11 and can’t even make sure it’s right or my kid gets her toy.

I've put several orders in through app, and given plenty of time to get there and get my order ready. When I get there order is still not ready and they have to tell me to pull over in the parking area to wait another 15mins till ready. And then still get order wrong. So I gave up on the app I figured I would give them another chance to just order in person. It was even worse couldn't get my order right, gave me a medium sprite, I said I ordered a large. I repeated my order and they said oh wait you did order a large. But nothing is ready told me to go park and wait as I'm pulling out car parked in front of me waiting and car behind me waiting to pull up. They say wait we have your order. I said I cant back up ill just go park and just bring it out to me, response back was okay sounds good, we will bring it to you. Waited for 10-15mins in parking spot and ended up walking in because I was so fed up. They used to be so good at service!

This McDonald’s location is probably the filthiest restaurant I have been to. Floors were sticky, tables were also sticky and someone’s left over food was on the floor and tables. No one wanted to clean anything. The employees were super loud and annoying screaming over peoples food while it was being made. ( I mean who wants to hear annoying people talking loud or screaming while you try to eat your dinner in peace). Thought with new owners it would change, guess I was wrong. Maybe if they get another low star reviews and emails of complaints they will finally do something…

Sometimes it's not about the amount charged, it's about the quality of the product and the ability to respect customers. This isn't the first time this has happened at McDonald's and this explains why so many stores close throughout the year. A spit of sauce and half-eaten slices of cheese sum up my disappointment. If someone decides to live the experience of a competitive market, work decently.