McDonald's Menu Prices at 611 W Charter Way ★3.6 (2375)

I visited the McDonald’s on Charter Way in Stockton and had another unpleasant encounter with an older Latina lady who seems to have a manager or lead position. I asked a simple question about my drinks not having Monopoly stickers, and instead of answering politely, she told another employee they had run out — with an attitude. When I asked if I could exchange my drink for a large coffee, she responded in the same rude tone, saying the prices were different. I let her know I didn’t expect it for free and was willing to pay the difference, but she replied with an attitude again that she could only take cash since there’s no register at window #2. I still paid, but she continued to act irritated and rushed me when asking how I wanted my coffee. I responded quickly just to end the interaction. This isn’t the first time I’ve experienced this kind of behavior from her, and it’s disappointing — especially since she seems to be in a leadership role. She should set a better example and communicate respectfully with customers and co-workers.

Whenni visited ontuesday dec 9th whoever was the young man working the window at 12:36 and served me my order # 96 was completely rushing me to place my order and wasnt even listening ti me because i was able to audibly verify that he was switching coms to talk to the other customer at the opposite speaker instead of listening to me. When but i got to the window i asked to add onto my order because of the faxt that he rushed me and wasnt listening at the speaker. When i asked him if they have chicken rollers he said no. Before i even leave the payment window i get in google and verify that mcdonalds in fact does sell chicken snack wraps. He just doest care about the integrity of his service and is only there for his paycheck

Management, in mid day wants to charge for 1 sauce (not an additional, just 1), while afternoon doesn't charge, I come here nearly daily but thats changing, (no other McDs charge) never coming back. Also management was rude and talking to me as if I should know their policies...

Very disappointing experience. I’ve been buying here for 3 years because it’s close to my house, but after today’s rude behavior from multiple staff members over a simple comment about the new cup design, I felt uncomfortable and disrespected. I’m never coming back to this location.

My kids were fine with the chicken sandwich, but I ordered a regular sized Mac and cheese and this is what I got. I can go to any Popeyes and they would fill up the container. This was less then half that was in here. I wish I would've seen it before I made it all the way home.. I was pissed.