McDonald's Menu Prices at 23880 Newhall Ave ★2.6 (120)

Came back to change my review of 5 stars down to 2. A couple months ago there was an employee named Joseph who was spectacular and super attentive to me and my kids with special needs which is why i originally had 5 stars. Since then i’ve been hit with the cold shoulder from employees who seem like they don’t care about making customers feel welcomed which is why i am changing my rating. I really hope that young man is doing well and hopefully he was not fired because he was a prime example of what kind of employee you should be. Hard Working, Kind, and Professional.

I did the mobile order to save up time for drive-through pick up literally two McChicken‘s, it was ready when I come then after pulling to the second drive-through window no answer they made me wait 15 minutes until the car in front get their I guess family bundle with special burgers to pick up their order. Why don’t you do faster service why I coming to McDonald’s? With this wait time, I can go to the grocery store buy chicken fillet come home make the chicken patties bake the buns shredded up some lettuce, and add mayo and it still will be faster

the worker karyme palacios brought out my food and it was so delicious it had me licking me fingers. the chicken nuggets tasted like top quality chicken and the ranch was so good i was almost drinking it. my iced coffee was the perfect sweetness level. thank you karyme for your service. will be coming back.

This is the new McDonald in the town! The store opens the indoor eating area at 6 a.m. The inside store experience is certainly outstanding with all the new furnitures and clean and organized interior design with wood and marble texture finish. The food is the standard McDonald. In my humble opinion, if you want a comfortable and clean place to sit and talk, this is a good place to come.

This McDonald’s has the worst customer service. I sent my little brother in to get a Big Mac, and the so-called shift manager kept overlooking him because, according to her, the order was placed for curbside. However, the app clearly says to head inside for your order. I asked her what was going on and why no one had helped him, and she told me to watch my tone. When I asked for her name, she hung up on me. They’re always missing items, and I’ve heard so many stories from current and former workers about how the managers play favorites and if you’re not one of them, they treat you like crap. I’ve even seen “managers” sitting on the countertops. These workers act like they’re in high school and have such bad attitudes. If these employees hate their jobs, maybe it’s time to look for something else, no one is making them work there, and they’re not working for free. Us as customers aren’t going there to spend money just to be given attitudes. This location is constantly closing early, so much that the GM Maria has even given her phone number out to customers to call if it happens again. There have been too many incidents with this McDonald’s to the point where I don’t even trust them with my food anymore. And looking at these reviews, it looks like I’m not the only one having nonstop bad service here. Today’s date and time of the call was 10/25/2025 at 5:28 PM. I really hope someone from corporate reaches out to me because it’s clear that the general manager Maria isn’t capable of handling these employees. The assistant managers Elena, Jade, Cynthia, and another one (I forgot her name, but she has tattoos and long acrylic nails) aren’t any better.