McDonald's Menu Prices at 1615 S Riverside ★3.5 (2392)

Always accurate, has its slow days but is still pretty quick. Plus! They are always so kind. I have been going to this McDonalds for 5 years and ive always had a very pleasent experience. Love the employees! Great job yall, ill definately be back tomorrow.

It gets incredibly busy at times and it’s understandable but regardless they do their best to provide good service. I would like to give a special shout out to Adan. Adan has a great attitude and is exceptional at this job. So much so that I had to ask him for his name to put down on this review. And I don’t often feel like I need to write a review.

Subject: Unprofessional Service and Health Concerns - Incident on 9/21 at 5:08 AM Dear Management, I’m writing to express my concern about the experience I had at your location on the morning of 9/21. I arrived at the drive-thru at 5:03 AM and waited for approximately 5 minutes before deciding to proceed to the window. When I got there, I observed an employee blowing her nose near the food preparation area, which was concerning, especially given the potential health risks involved. She seemed visibly irritated and then instructed another staff member to come to the window. I was informed that my order would take an additional 5-10 minutes because the food was not yet prepared. At that point, I asked to speak to the manager, and Carolina came to the window. To my surprise, Carolina, who was also the employee blowing her nose, explained that they had “woken up late” and apologized. While I appreciate the apology, this response seems unprofessional, particularly for a business that opens at 5 AM. The combination of unsanitary behavior near food, unpreparedness at opening hours, and lack of professionalism is concerning. I believe this matter should be addressed at a higher level within your organization to ensure that your customers receive the quality service and standards they expect. I appreciate your attention to this matter and trust that the necessary steps will be taken to improve both service and hygiene at this location. Thank you for your time.

Horrible customer service Seems like all the young people that work there cant even acknowledge you or even ask if you need any help all they do is just walk to the back and thats it. Yesterday we where there not one person was helping anybody in the front, all i saw was workers grabbing there food and walking around, and this gentleman asked the manager im assuming he had a tie on and black hair skinny small guy if he knew anything about his order and he literally replied i dont anything and walked away. Then me and my wife got our order and the girl that gave us order just left the bag on the counter said the number and walked away didnt ask anything looked mad to be there. Honestly the only positive sign i see there is the ladies making the food and keeping the food flowing but the young people yall have in the front cant even greet or anything there to busy in the clouds or just hate being there

I ordered a Happy Meal online, and it took over 20 minutes to be ready. It was never brought to my curbside as requested, so I had to go inside to pick it up myself. When I mentioned how long I had been waiting, the staff seemed indifferent and showed no concern