McDonald's Menu Prices at 401 W Channel Islands Blvd ★3.4 (1407)

11/28/2025 9:55 AM I Came through the drive thru today. I had a very unpleasent experience with the rude girl taking my order on headset. She was ignoring me on purpose, she started raising her voice at me for no reason bieng hostile like me ordering food was affecting her day. When I came up to the window to pay, I noticed she did not have a NAMETAG. She didnt bother looking at me, asking for my Mc donalds Points Code or offering me my receipt she spoke to me rudely and I let her know to fix her attitude. I went to the Second Window where I ran into a LADY MANAGER who ended up bieng no help either. I was just about to start telling her what went down with her cashier when the cashier girl approached her pulled her to the side im not sure what the cashier told her. But when the Manager Came back to the window she was upset with me. I asked the Manager for BOTH there names the manager began than ARGUING with me that she didnt have to give up there names.. Manager started telling me "why do you need our names" "we dont have to give you our names" and began fighting with me. Until I told her im going to Call the number on the Reciept and complain is when she decided to tell me her name is "MONCE" but did not give me the Cashier who was on headsets name. I asked for Syrup for my order and Monce said "Im going to CHARGE YOU FOR THE SYRUP".. Ive never had to pay for 1 syrup in my life I ordered PANCAKES it should come with syrup and MONCE DID NOT PUT BUTTER IN THE BAG EITHER.. Thanks MONCE AND HEADSET GIRL WHO TOOK MY ORDER .. MY PANCAKES WERE COLD, DRY AND MY SANDWICHES WERE WRONG ...

I've given up on this McDonald's they never ever get the order right. You go drive thru and only realize it till you're down the road. Too far to come back. Not worth it. The vibe of the employees unfriendly. This time french fries were cold

Me and my kids love coming here they people are great. But they need to put speed bumps on the road me and my kids have the right away walking the car came so fast almost hit me and my kids did not care about my kids walking with me unsafe walking across the parking lot.

I don’t think I’ve ever been here and they’ve gotten my order right. I recently ordered two McChicken's and large fries from the mobile app. I picked my order up in the drive thru, I checked my order once I got home and the McChickens were missing. All I had in the bag was fries and rage. I had no food and driving all the way back was not an option. I just got Mcrobbed for $7.

I bought two fish burgers (Filet-O- Fishat this store yesterday, and the quality was terrible. The fish was no longer white but a dark red, indicating it was starting to spoil. Since I was already home, I was too lazy to go back and return them!