McDonald's Menu Prices at 8045 Fletcher Pky ★3.5 (1787)

I was just at this location, I order a large iced coffee and was charge for extras that I didnt ask for. I got charged for "extra whipped cream" which, I asked for LIGHT cream. I used my point and paid for my extra Carmen and the whipped I didnt get it. I tried to tell the gentleman at the next window after I got my receipt, he jusy kept asking what I got? I repeated it twice and also told him twice "I was charged for whipped cream, I didnt ask for whipped cream". He just said okay, trying to rush me off to help the 2 csrs behind me. He completely ignored me, no acknowledgement of me being charged. I let it go as it was just .60 cent. But its the point of ignoring your customers. Even when my order was being taking thru the drive thru, there was two cars (one being myself) and the gentleman taking my order was making a other one while taking mine? Mine wasn't on the screen to look at. I get its stressful and can get busy, i have worked in fast food my self. when I left the line was longer. I dont care about the money just the fact of the employees dismissing you when being charged for stuff you didnt order. I will still come back to this location, their always nice and never had any other issues. Just a busy day.

Ordered a double quarter pounder and received this! They used 2 regular patties from what I’m assuming is the Big Mac. Unacceptable! Plus WHY is it ALWAYS a wait when you order a double quarter pounder??? I always have to pull up ahead and wait for them to bring it out, I only ordered 1 menu item!

On Saturday, November 8 at 1:15 PM The lady working, the drive-through needs to work on her attitude problems. As a customer, you know Customer Service does go a long way. I had explained my order to her twice of what I ordered, and she continued to give me attitude about it when I ordered through the mobile app why is it that I have to show a picture of what I ordered through the app and you’re still challenging me on what I ordered? This makes me very concerned as a customer when you have a very basic job to put food in a bag and serve it to me. I don’t understand how you have three people helping you in the back organized meals and you still can’t get my order correct. This will be the last time I showed up to McDonald’s especially when I spent almost $40 in food. Correct the way I was raised doing Customer Service or anything that has to do Usually, Customer Service comes first. If I was to have an attitude, especially at a food job or a retail job I’d be fired on the spot, but I guess times have changed. What do I know being 35 years old again definitely won’t be returning to this McDonald’s location due to this lady having attitude and they probably won’t do anything about her Behavior

I had a really disappointing visit to McDonald’s last week. The whole experience was unwelcoming while we were eating, they were trying to clean the store lobby, and they even denied us access to the bathroom because of it. On top of that, our order was a mess we placed nine separate orders, and almost every one was incorrect. We had to ask for water multiple times, and the staff just kept rushing us to leave. Overall, it was a really bad experience, and I won’t be returning. I don’t recommend it.

Every. Single. Time. I have ordered nuggets and they specifically ask what sauce I want. Never have I ever received sauce with my order. Fries are always cold. Ice cream machine is always broken, or so they say. This McDonalds is low tier as heck and I am tired of being disappointed when I come here. Also, employees are rude.