McDonald's Menu Prices at 1341 S Brookhurst Rd ★3.6 (2354)

I would like to share an unpleasant experience I had at this restaurant. I placed my order through the drive-through and, while reviewing the menu board, selected the Filet-O-Fish sandwich. There was no price listed on the drive-through menu, so I inquired about the cost. The staff member asked whether I wanted the sandwich alone or as a combo. I then asked about the price difference, and he stated the prices for the sandwich only, the medium combo, and the large combo. However, he spoke very quickly, and I was unable to clearly hear or understand the prices. I apologized and politely asked him to repeat the prices for the medium and large combos, as I had not heard them well. He responded, “I already told the price,” and refused to repeat the information. Despite this, I selected the medium combo and proceeded to the window. At that time, I asked for his name and apologized again, explaining that I had courteously asked him to repeat the prices because I had difficulty hearing him. I also stated that responding with “I already told you” was discourteous and unnecessary. He replied that this was how he speaks to customers and insisted that he was not being rude, although his tone was dismissive and unprofessional. Due to this interaction, I requested to speak with the store manager and expressed my concerns regarding the employee’s unprofessional and rude behavior. I then requested a refund. Based on this experience, I would not recommend this location to other customers.

All the customers at this time were elder Asian folks. Very nice quiet morning atmosphere. Staff was quick, polite, and generous with condiments and the sugar and creamer for my coffee. A very good location!

On 12-14-25 nearly 11:05 pm I bought a McChicken sandwich at the drive thru. With really quickness and pressure and the staff I asked for ketchup and received it and just before I was able to ask for hot sauce she slammed the window on my face with out giving me the chance of another request.. I won't come back at this time..

Been going to this McDonald’s for lil longer than a year now and have great experience especially when the drive thru worker Samantha is there. She is very knowledgeable and always gets my order right , she and her shift manager the reason I go to this McDonalds then the others .

Very professional attitude from the manager she corrected my order and she was really nice enough in changing what I ordered I haven’t been to any McDonalds with this service will be returning to this location good work!