McDonald's Menu Prices at 2212 No Texas St ★3.6 (1533)

It’s McDonald’s! Food was good and fast but I literally had to ask for the new hot honey sauce 3 times! First they gave me hot mustard, then honey mustard then finally they gave me the good stuff. I have had other visits when I did t check and got some other sauce. They must be bogarting the hot honey because my order runner was the manager and shouldn’t have been having such a hard time. It’s delicious BTW.

As a curbside food picker, I was not aware that McDonald’s now opens bathroom doors only upon request. Wait times may occur during peak hours. All other aspects are consistent with its other branches.

This place was clean. Pretty busy during breakfast time. We stopped here for breakfast and quick restroom spot. Food was hot and fresh. Lady who gave our food was nice.

I rarely leave reviews, but my experience at this location was unacceptable. The customer service was extremely poor, starting with the manager on duty a younger individual who was openly rude and dismissive toward multiple customers. What made this worse was that the issue stemmed entirely from a mistake on McDonald’s part, yet instead of taking responsibility or offering a simple apology, the manager chose to argue and speak disrespectfully. As a young woman who also works in hospitality and customer service, I found his behavior especially disappointing. I approached the situation calmly and respectfully, speaking softly and reasonably, yet he spoke to me as if I were unintelligent and at fault for their mistake. There was absolutely no professionalism or courtesy in how the situation was handled. This kind of behavior reflects poorly not only on this location but on the McDonald’s brand as a whole. Mistakes happen, but how they’re handled makes all the difference and unfortunately, the lack of accountability and respect here made a frustrating experience much worse. I also was not refunded nor given my food when I simply asked to just have the one meal I had ordered and already paid for. I truly hope upper management addresses this and provides proper training to ensure that both customers and employees are treated with the basic respect and professionalism everyone deserves.

Ordered breakfast on the app and picked it up at the drive through. Was missing hashbrowns and received the wrong drink. Less than friendly customer service when I mentioned the missing and wrong items at the last drive through window. They gave me over-salted hashbrowns and slammed the window when I asked about my drink. This place often makes mistakes but aren't usually as rude as the last window attendant was this morning. Check your bags or else you might be getting less than what you paid for.