McDonald's Menu Prices at 619 Broadway ★3.7 (1534)

Their breakfast is usually good, but lately the eggs on the breakfast sandwich have been looking weird.. like a moldy look? Not sure what that is but I had to toss my breakfast sandwich..I got grossed out.

8/19/2025 morning around 8am The lady manager is not very nice. Her crew messed up my order, I had to come back and wait another 15 minutes to get my order straightened, I couldn't even get someone right away to talk to, I had to wait and when I asked for a cup of hot water she had the audacity to remind me that they usually charge for the cup. Seriously??? That is rude!!! After messing up with my order and wasted additional 15 minutes of my time that should be given as complementary!!! That's the least she could have done! She thinks the stupid cup worth more than other people's time. I was just in this McDonald's. Ordered 2 plain English muffins, they gave me the full sandwich, I don't eat meat, I asked for PLAIN. The crew were nice, they fixed my order, but I couldn't get people to help me right away, I had to wait to finally get someone to talk to them waited some more to get my order. I notice from the reviews this is not the first time people complain about her. Learn to do business better!!

The employees need to fix their attitude they're always in a bad mood. I visit often because I like their coffee ☕️ Also they need to have someone cleaning the restroom because it smells awful 😖 Sorry 😕

This is the rudest McDonald’s I have been to, received my order didn’t get my ranch that I had ordered with it, also no ketchup was given to us or napkins, in order for me to get something from any staff we had to wait for them to come up to the counter which it could be up to 5 mins just standing there waiting, expecting for you to use the kiosk. I asked for my ranch and one of the girls told me I never ordered a ranch and I had my receipt in my hand. She still wanted to charge me for ranch and ketchup after that! They all had an attitude with all customers! As I said my ranch was on my receipt.

Disappointing Experience at McDonald’s on Broadway, Chula Vista I had a truly frustrating experience at this location on 8/22/25 I arrived during a busy lunch hour and was directed to use the kiosk due to the long line. I placed my order at 12:27 PM, but the kiosk failed to print a receipt, so I had to request one from the front counter. After sitting down, I noticed several customers receiving their food—even those who ordered after me. By 12:53 PM, my order number still hadn’t appeared on the screen. I approached the counter, where multiple customers were already expressing frustration with the service. When I asked about my order, the employee named Gabby snatched the receipt from my hand without a word. Several nearby customers even commented on how rude that was. Gabby then walked to the kitchen and said in Spanish, “I need four chicken strips please,” which made it clear my order hadn’t even been started. After waiting another four minutes, I had no choice but to cancel—I was on my lunch break and couldn’t afford to wait any longer. This experience was unacceptable: 26 minutes for a simple order that hadn’t even been initiated, paired with dismissive and disrespectful customer service. I hope management addresses both the operational delays and the need for basic courtesy toward paying customers.