McDonald's Menu Prices at 16552 E 14th Street ★3.6 (567)

The first photo shows what I ordered, while the other two show what I received. They could definitely do a better job with the preparation and wrapping of the burgers. It seems like McDonald’s locations have lost their commitment to food quality and presentation. I like the app and the promotions, but now I’m considering going somewhere else.

This place is great unless you order after 4pm. They have teens in there who don't know what they are doing, most of the time they get my order wrong even if I placed it in the app, smh. You tell them the order code in the drive thru and when you get to the window to get your food they're still asking, what did you order? What did you order? And please, don't send me a link to report this to blah blah blah. Do your job and get this place up to standard.

I don’t usually leave reviews, but this experience deserves one. I went into McDonald’s expecting the bare minimum—basic customer service and a quick meal. Instead, I got completely ignored. I stood at the counter for several minutes while employees walked by me, looked in my direction, and chose not to acknowledge me at all. No greeting, no “we’ll be right with you,” nothing. It’s one thing if a place is busy, but this wasn’t that—it felt like I simply didn’t exist. Honestly, it’s embarrassing for a global brand like McDonald’s to show this level of disregard for customers. A fast-food chain should at least be… fast. If you want to feel invisible, this location has you covered. If you want respect and service, I suggest you eat literally anywhere else.

I had a terrible experience at this McDonald’s. The service was awful. The older big Spanish man with white hair, a white mustache, and a white beard was extremely rude and aggressive. He did not provide good customer service at all, and his attitude made the whole visit uncomfortable. I expect basic respect when I order food, but this location completely failed. I won’t be coming back unless they improve their staff’s behavior

I went there yesterday and i order a happy meal with chicken nuggets. Of course there were no chicken nuggets in the box. Please mcdonalds staff double check the order before you hand them to customer. All i keep hearing is my kid saying:they forgot my chicken nuggets, how could they we only order chicken nuggets and French fries, oh my god no chicken nuggets ". So please make sure the orders are complete.