McDonald's Menu Prices at North Hollywood — 91605 ★3.8 (1709)

1st time being here. I arrived early to pick up my participant. Thought I'd grab a bite to eat and coffee. Wow, I was so surprised by the service there. 1 employee spent way too much time with 1 customer. While there was a long line. Finally, it was my turn. Gave the young gentleman a simple order. McGriddle with egg white and cheese. He's asked, ' Cheese and bacon or sausage? ' I said no. McGriddle with egg white and cheese. This went on for more than 3 mins. Then he asks his coworker. Do we have that? She's said no. We don't have egg white. So I said. Then why do you have a picture on the menu with egg white on the McMuffin? She replied, " I don't know why. Really? Wow!! So then I said. Do you guys have any eggs? She replied, Oh, yeah. Great, can I get a McGriddle with egg and cheese? This entire scene went on for almost 10 mins. So when I got my order, OMG......all that time going back and forth. They got my freaking order wrong. This is the worst McDonald's I've ever been to in my 40 years. Please, either retrain your employees, or hire those who can do these simple jobs without an attitude, by these young female employees. Although the young gentleman who helped me sincerely kept apologizing for his mistakes and I told him that's alright. He might be new. But the other young lady, the worst attitude ever. Never had this problem ordering McGriddle with egg white and cheese in other locations, except here.

Terrible CUSTOMER SERVICE experience. The staff there are incompetent and have very poor attitude along with the manager. They hardly speak English and can’t understand basic English. Called corporate while I was in the drive thru line with my experience. Don’t understand how people get hired this way better yet how people who does not have English as their primary language manage a business. VERY POOR EXPERIEBCE HERE WHICH IS WHY I HAVE NOT GONE BACK SINCE!!!!!!

Waited about 30 min in drive through and the cashier appeared to be alone but it wasn't busy, just 2 other cars, I ordered a medium fry and got small and in general the food was sitting out long everything was cold

Ordered at the drive thru told the person that I wanted to use my points on the app to get a frappe. When I get to the window they have me my order and I told them that they forgot to give me the frappe. When I told the guy this he seemed very confused and immediately started giving me attitude. It came to the point where the manager came to the window and they finally gave me the frappe, but they were laughing, the managershould be an example and provide good customer service. Overall a terrible experience and will not go there anymore.

its what youd expect from mcdonalds so you cant complain much. overall was great.