McDonald's Menu Prices at Hot Springs — 71901 ★3.5 (2053)

Went to get the same coffee I get every morning here. They want to argue that they don’t sell coffee during breakfast. Yeah you read that right. So when you pass the window, their employees rather than working can be seen goofing off and ignoring the window. McDonald’s. Reevaluate your employees. I’ve worked fast food my entire highschool career. If teenagers can be disciplined in a job, your grown workers can too. Never in my life have I seen workers too lazy and focused on each other that they lie to not do their jobs. You guys used to be better than the McDonalds on grand. I’d rather have to explain to them how to mix syrups than come here again. I’m sure you know how terrible your staff is already considering the vast amount of negative reviews. Get your crap together or shut down. For real. Everytime I came here for the past 2 months it’s always something different wrong. Rude staff, redropped old fries, never checking mods to the sandwiches, lying, unprofessionalism, or they put the dude that hasn’t showered in a week by the window. The hygiene of your staff is awful. No hair nets, no gloves, and they stay touching their face and hair and then the food. GROSS. Will be making a report. Get IT TOGETHER!!

I never stop to get breakfast on my way in to work,this morning I had the time so I decided I would. I ordered a sausage McMuffin with cheese,no egg..ended up late for work with an egg McMuffin with cheese,no sausage. Pretty wild to receive disappointment for 15 bucks 🤣

It’s my first time to dine here and I comfortably enjoyed my food in their restaurant. Their staff are polite and accommodating.

It was our 3rd & last time to this location. We had an issue with our coffee taste. I ordered French Vanilla coffee with our breakfast but it taste bitter just like a black coffee compared to what we got from any other McDonald's. I requested to fix it but it wasn't, so I asked to speak the manager. I waited for him at 2nd drive-thru pickup so other customer don't wait behind us. He approached to us without listening to our concern straighaway told us "there is nothing wrong with it, I made it and I know how to make it. I am the manager. I made it once more otherwise I return your money". He gave us another one and closed the window and walked out by shaking his head. He was arrogant and has no customer services acumen whatsoever.

Absolutely unacceptable. The employee taking our order repeatedly talked over and cut off my husband, insisting we ordered a bacon, egg, and cheese McMuffin when we clearly ordered a bacon, egg, and cheese biscuit meal and a Big Breakfast with Hotcakes, with a biscuit substituted for the McMuffin. My husband bit his tongue because this was the only location open nearby at 4:45 a.m., and we didn’t want to risk any issues with our food. Sadly, the food was just as bad—hard biscuit, cold McMuffin, cold hash browns, and sloppy, inconsistent portions. Fast food is far too expensive for this level of service and quality. Corporate should review this location. One star. Won’t be back.