McDonald's Menu Prices at 2625 Kelly Creek Road South ★3.1 (710)

I normally only go to this location for breakfast. I always order through the app. They are always quick and efficient. Their customer service isn't always the best, but that's to be expected with fast food!! The guy at the window basically throws your food at you, but I guess he is just hurriedly trying to get the order to you. I will continue to visit here. Their frappes are always most excellent.

Everything was great until I went to eat my sandwich, noticed something off and realized they forgot my second patty on my Big Mac. Rather upset. Do better guys.

I used the kiosk and ordered a dbl qtr with no cheese ....I didn't look until I got in my vehicle and baaam, there's cheese on it , so I went back in with the sandwich and handed them the receipt and they made me a fresh dbl qtr , I get in my vehicle and the new sandwich has cheese on it also. Who ever made my sandwich wrong twice needs to get a lower tier job. They cannot read and or comprehend.

This location is a complete breakdown of McDonald’s standards. Employees consistently appear out of uniform, in dirty clothing, and with hair loose and unmanaged in a food-handling environment. It gives an immediate impression of uncleanliness and zero supervision. The food is just as disappointing. Burgers are sloppy, poorly assembled, and look rushed with no quality control. Orders regularly come out missing basic condiments, and full meals are handed out with only two napkins — which is unacceptable considering how messy the food is. Morale is clearly low. Staff appear disengaged, unmotivated, and indifferent to customers. This is not just a staff issue — it’s a leadership failure. The condition of the team reflects a lack of training, accountability, and management presence. This store does not represent the McDonald’s brand properly. Cleanliness, professionalism, and accuracy are not being taken seriously. Corporate and ownership need to step in immediately. I’m so tired of bad customer service experiences that I wish I could sue. I am definitely spreading the word about this location experience through social media.

We ordered on the app and it came from the Brompton location. They left out our 10 count nuggets, they didn’t put the bacon on the double cheeseburgers that we added and paid to much for, we ordered 2 large fries and a medium fry and we got a large and 2 medium and the medium fries were only half full. The buns on all of our sandwich’s were hard and you could barely bite or chew them. We paid out the butt of some half-ass mediocre food that was cold and tasted like crap.