McDonald's Menu Prices at 1547 Montgomery Hwy ★3 (1955)

I waited approximately 30 minutes for my order, which was a double quarter pounder meal. Unfortunately, once I received my food, I discovered that the sandwich was raw and not properly cooked. Given the wait time, this was especially disappointing and concerning from a food safety standpoint. I was also in a rush to return to work and was unable to come back to the restaurant to notify staff of the issue at the time. I hope management takes this feedback seriously and works to improve both quality control and service for future customers.

I have given this McDonald’s chance after chance after chance, today was the final straw. Every Sunday before church we get food. Order a good 30 minutes before we leave the house, and they still do not have it ready. I still have to wait a good 20 minutes. Today ordered food through the drive thru and they didn’t have the order verified the address (rudely) yes correct place. Went inside still couldn’t find the order. After 20 minutes of searching they finally said “oh we’ll just fill it.” Fine. Then calls the order don’t have a receipt so don’t know the number have to go ask and they catch attitude. So I highly recommend not going to this McDonald’s. Never really review fast food places but this on is just unreal. They acted like I was being super hard. The order was very simple.

McDonald’s has been serving food for 70 years, yet this location acts like they’ve never seen a French fry. Mobile order - 40 minutes. 10+ employees in the back looking busy while actually doing nothing. If I was the franchise owner of this location, I’d just burn it to the ground and sell the property. It would be more profitable.

What a bunch of miserable people working here. Customer service is horrible. I know you’re McDonald’s and you’re trying to keep your average reviews at 3 stars and pretty much a monopoly. People are coming anyways so yall don’t care about customer service. How about using some of your billions that you make and bump the managers pay so they can properly manager the restaurant and make sure the lazy miserable employees do something or hold them accountable.

If I could give 0 stars I would. Food is cold. Frappe is melted and waited 10 mins. Seen it being made or bagged and it sat behind the counter so long she's like, i don't know who's this is. I said It's mine if you would have set it up on the counter 10 mins ago it wouldn't have been melted and I wouldn't be late for work now and my food would actually be hot but instead you were on your phone and more worried about personal conversations instead of doing your job. I get to work and don't even have what I ordered! Half of them are high and none of them care but all these places want $15 an hour 🤣🤣