McDonald's Menu Prices at 2445 Hwy 78 ★3.3 (1317)

I just recently visited and while the food itself was good, the overall experience was unacceptable. The manager on duty was unprofessional and unavailable when needed. At one point, she went into the restroom and remained there while the front area required attention, which felt inappropriate and poorly managed. More concerning, I saw a cockroach inside the restaurant. That is a serious sanitation issue and not something customers should ever encounter in a food establishment. I’m sharing this because these are not minor inconveniences, they are management and cleanliness problems that need to be addressed. I hope ownership takes this feedback seriously and makes immediate improvements.

They get something wrong with my order almost every time and the staff is rude. They way I got treated while I was at the speaker today I really didn't even want to pull up to the window. Today they gave me the wrong drink of course. I try to be patient and ask for fresh fries or whatever to help and nobody should get mistreated for no reason.I draw the line when I get disrespected multiple times after being kind and respectful myself.

Dining room was filthy. No where clean to sit. Watched an employee come out to go to the restroom, put his apron on a dirty table, come back, and go back to scooping fries without washing his hands upon returning to the kitchen.

They never work the double drive thru properly. I get skipped 9 times out of 10 for someone who just pulled up after I waited at the speaker for 5 minutes. Once they came on and asked me to wait a moment, okay fine. But then someone pulled up at the other speaker and they instantly came on to take the other cars order. If I'm getting skipped almost every time I go, then that tells me it has to be a very regular thing for everyone. The wait is always wayyy too long. And it's twice as long if you go inside. Half the time a pull up to the window, they staff is looking at or talking on their phones. Or they are all yelling and joking very loudly. Im all for work morale, but it seems like they care more about having fun than they do the customers. I don't know if it's ownership or management, but either way, something needs to change. Big time.

Waited 25min on cold food fries were old and had no salt. The person who was making the sandwiches “black girl” wasn’t wearing and gloves the “white girl” was wearing gloves but she was touching everything and then touching meat you’re supposed to use tongs! Customer service 0!