McDonald's Menu Prices at 5995 Hwy 21 ★2.9 (2156)

Today I had the slowest experience in my life at a McDonalds restaurant. Ordered from the kiosk and took just under 30 minutes (28) for us to get our food. That’s after we went to the counter 3 times to ask about the status. Bonus: 2 of the 3 menu screens were out, no one working the checkout register, no straws, and napkin dispenser popped open with no napkins. Beyond slow. Make sure you budget a good 45 mins if you want to eat here.

Ordered breakfast items on a kiosk, it must have been out of paper because no receipt was provided. (Time of visit was 10:05am). The wait for our order was longer than typical McDonalds service. Staff not very pleasant and seemed to be preoccupied with visiting with each other. Finally after receiving our order one of the items was missing. Bathroom was out of towels and also appeared that it may not have been cleaned in a while.

Ordered from the kiosk but there were no napkins in any of the dispensers. When I went back to the counter I could see the drive thru area. The employees were eating french fries out of the bin. Totally not appropriate. This is next to I-65 so I imagine no one ever complains.

Food was good, but service was GREAT! The young lady Dec 17 around 3pm was just delightful. She definitely should get a raise and even teach other employees. Was polite, happy and very helpful. Keep up the great work.

We have frequented this establishment many times on our way to visit our daughter. We had received excellent service in the past. However, in the last couple of weeks, service dramatically declined. We stopped at this location on Thursday, October 10 around 1:00 pm. It was a little busy but not bad - the wait time for food was almost 30 minutes. We stopped again on Friday, October 24. We ordered a meal for 2 people and asked for some water for our dog (no ice, just a small cup of water). We were told that we had to pay for the water. On our way home on Sunday, October 26, we stopped for lunch. Boy do I regret that - we waited for 45 minutes for our meals; and, once again, were told to pay for water. Additionally, we had ordered a 4-piece Nugget Happy Meal - we received 3 nuggets and 8 fries! I'm not quite sure what caused this decline in service, but am very disappointed and will avoid this establishment from now on.