McDonald's Menu Prices at 6701 Hwy 69 S ★3 (1292)

It gets one star because the fries were fresh. There were puddles of water on the floor, dead bugs near the soda machine, staff standing around and talking while tables sat dirty. I ordered to eat in and they called for me to come get the food despite having a number on my table. I was the only one in the dining area so it wasn’t busy. I wish I could say that the worst part of the experience though. My mom and I both ordered the new Arch Burgers. My burger was so undercooked it was raw inside. My mother’s was as well but hers was edible, mine was clearly undercooked. I think the staff needs to be trained on what setting those patties require. Crazy to think I actually spent $29 on this experience 😂

If I could give no stars at all that’s what it would be. Customer service is terrible and they don’t even greet you when you walk in. There were several employees standing upfront and I was standing there for at least 2 mins before being acknowledged. My order was completely wrong. Ordered a steak egg and cheese combo and the gave me bacon with only 1 piece of bacon. My begal sandwich was cold and looked very sad. Combos come with a hasbrown well there was no hasbrown present. Asked for a large iced macchiato and it looked like they gave me medium. I was informed that the cup they gave me was correct. They don’t seem to know what size their macchiatos come in because just yesterday I ordered the same thing and the cup was much larger. I order the Macchiatos all the time and they are always in larger cups. No one apologized not even attempted to correct my order didn’t even ask if I wanted something different… but I called to speak with management and they never answer the phone. This has to be the WORST McDonald’s in town. Customer service high is top tier AWFUL!!! The manager should of be informed and very involved and he or she absolutely was not. Terrible terrible service.

I experienced poor customer service during my visit. The employee at the window was leaning over and focused on his phone and did not acknowledge me for over a minute. This lack of attentiveness was disappointing and unprofessional. This reflects a lack of proper hiring and training standards. I suggest going to another McDonald’s location, as this one does not meet basic customer service standards.

Went through the drive through at this location as it was on my way to my next job site and I was in a hurry and hungry. Watched 4 cars go through the other line after they asked me to hold on a minute. Went across the street to Hardys and was served very quickly. Harry's for the win!!

If no stars were possible I would do that. The management is horrible, along with the food, and customer service. I have had to many orders be messed up at this location along with rude workers who refuse to do their job.